NHTSA ID Number: 11568033
Incident Date: 2023-10-01
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTEW1EG5JK
Vehicle Mileage At Failure: 132000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: West Terre Haute, IN
Summary of Complaint
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, the engine made a rattling sound. The check engine warning light was later illuminated. The vehicle was taken to AutoZone, where DTC Code: P0369 (Camshaft Position Sensor "B" Circuit Intermittent Bank 1) was retrieved. The vehicle was then taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced for the second time. The vehicle was not repaired. The contact stated that the cam phaser had previously been replaced in 2021 under warranty; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 132,000.
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Complaint 11568033 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-10-01
(YYYY-MM-DD)
Date Added To File: 2024-01-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-01-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: Silverthorne Ford
Dealer's Telephone Number:
Dealer's City: Robinson
Dealer's State: IL
Dealer's Zipcode: 62454
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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