NHTSA ID Number: 11560166
Incident Date: 2023-11-05
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: KM8J33A20GU
Vehicle Mileage At Failure: 158103
Vehicle Speed: 70
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Winter Garden, FL
Summary of Complaint
Engine heating problems, electrical problems and now engine failure, the vehicle is no longer safe to drive. The vehicle is available for inspection. Other vehicles of same make, model, and year have been recalled for these issues however mine has not. I feel it has the same types of issues and safety concerns which should be recalled. The issues began with electrical problems inside the vehicle, random check engine lights coming on then off and other lights popping up in the dash board, the car was not accelerating properly, took the car in and they could not find a problem or fix it. The engine began heating and the speed of vehicle was also being affected. The car would randomly slow down quickly while on the highway at 70 MPH which happened a couple of times and was not safe at all, it could have caused a horrible accident. I could not accelerate enough to stay on the highway. That issue was fixed when we took the vehicle into the dealership to fix and should have been a recall as other cars where having the same issue. Hyundai should be held responsible for issues such as this that are affecting many other Hyundai Tucson drivers. Oil keeps depleting and the engine is burning through fast, also another concern and safety issue as that causes the engine to over heat and potentially cause a fire. A loud noise is coming from the vehicle, sounds like a helicopter it happened suddenly with no check engine light or warning. I'm concerned this car could catch fire, many Tucson's have had warning of catching fire. I don't park in our garage or even in the driveway for fear of that happening although they state ours is not supposed to be affected all these vehicle issues are telling me otherwise. Engine is now dead.This is unacceptable. Windows cannot be rolled down after multiple fixes that I paid for. Hyundai's poor production, manufacturing and quality control is unacceptable, please hold them responsible. Too much money has been spent on issues with no real results.
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Complaint 11560166 Documents
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- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-11-05
(YYYY-MM-DD)
Date Added To File: 2023-12-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2023-12-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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