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NHTSA ID Number: 11550436

Incident Date: 2023-10-06

Manufacturer's Name: NissaneBay logo North America, Inc.

Vehicle/Equipment Make: NISSANeBay logo

Vehicle/Equipment Model: TITAN

Model Year: 2017
9999 If Unknown Or N/A

Vehicle Identification Number: 1N6BA1F45HN

Vehicle Mileage At Failure:

Vehicle Speed: 45

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: Olympia, SC


Summary of Complaint

On Friday, Oct. 6, 2023 I was driving my 2017 NissaneBay logo Titan Turbo XD that I just purchased in December 2022, it just lost power and stopped on the highway in the dark. I was able to get it to the shoulder and waited 3 hours for a tow truck. This happened on a deserted road in Washington state. I was able to get a rental car for the weekend, but the only technician qualified to look at my truck couldn't do so until Wednesday the 11th. The diagnosis was metal shavings in my engine oil, meaning I needed a complete new engine. The cost is $31,400 - and the truck cost me $37,000. Upon doing some research, I have found that the diesel fuel pump, the cp4, that comes in the CumminseBay logo diesel engine that was put into the NissaneBay logo Titans from 2016-2019 was not mean to have US diesel run through it. Only European diesel, which is more lubricated than diesel in the US. This cp4 need for lubrication makes it break apart and seize your engine up when used with US diesel. This is a known issue with the NissaneBay logo titan XD Turbo, and NissaneBay logo stopped making the truck in 2019 partly because of this issue. There has been no recall on the engine or the truck, and I could have easily been killed or seriously injured when my truck just stopped in the middle of the dark with no warning. No lights came on, nothing. I take meticulous care of my vehicles and as an Army Captain stationed at Fort Lewis, am well aware that routine maintenance is imperative. There was nothing that alerted my previous service technicians nor myself as to the danger that this truck contains. It's a ticking time bomb and needs to be taken out of use by NissaneBay logo, and their consumers compensated. How long until someone is killed due to the defect?

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Complaint 11550436 Documents


For Latest Documents related to this Complaint, visit the NHTSA Website.

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Investigations List


CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2023-10-06
(YYYY-MM-DD)

Date Added To File: 2023-10-17
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2023-10-17
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ENGINE

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = HybrideBay logo Electric

Vehicle Transmission Type [Auto, Man]:


(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child SeateBay logo:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:


SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name:


Previous Complaint

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