NHTSA ID Number: 11549422
Incident Date: 2023-09-09
Manufacturer's Name: Tesla
, Inc.
Vehicle/Equipment Make: TESLA
Vehicle/Equipment Model: MODEL S
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 5YJSA1E49KF
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Virginia Beach, VA
Summary of Complaint
Sept 9th, 2023 while driving on the interstate the vehicle lost all propulsion power, red lights shown in "gear, P N D" indicator area. I was in left lane and had to get to the side of the road, 4 lanes over, where putting the car in park and back in drive allowed for it to move forward again. I proceeded to a charging station to inspect the car and during this I hear a thump in the trunk area when going over bumps. Upon inspection under the car the rear access cover was hanging down but it was dark. The following morning a closer look revealed the rear subframe where the engine mounts had broken and a large piece of the frame was missing from the inside down. Mounting tab and hardware were still in place but pulled from the structure itself. The car was not handling correctly as if it had a low tire but tire pressure was correct. At drop off I noticed the rear camber seemed quite cambered. As a structural engineer I can see where the mounting tab weld to the aluminum frame failed. The frame appears to be cast and extruded tubing welded together and the failure is what would be considered a weak point at a weld. Car is currently at Tesla Norfolk Virginia for an evaluation and when I showed them the issue the staff did not want to document the issue and requested I perform a drive along with a tech. I asked why as the pics were evidence enough as to my complaint and issue. Cursory investigation online yielded this is not an isolated occurrence and with others having very serious failures I felt it important that perhaps it is severe enough for a modified part replacement. For reference no crash damage or any other like issues have occurred prior with the car.
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Complaint 11549422 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-09-09
(YYYY-MM-DD)
Date Added To File: 2023-10-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2023-10-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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