NHTSA ID Number: 11545948
Incident Date: 2023-05-29
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: VELOSTER
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: KMHTC6AD9HU
Vehicle Mileage At Failure:
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Springfield, MO
Summary of Complaint
I own a 2017 hyundai veloster with roughly 122,000 miles on it, recently I got in my car to go to work, started the vehicle and exited my apartment complex onto a local road drove roughly a half mile to the on ramp for the highway, the car was just about up to its usual operating temperature when I accelerated down the on ramp and merged into traffic, at this time there were no warning lights, the engine temperature was normal, the car reached roughly 55/60mph and immediately lost power, pressing the gas pedal harder caused the car to lose more power and buck. At this time there were still no warning lights on the dash, the car slowed down to roughly 30/35mph presenting a significant danger to myself and other traffic as this was on a major highway with heavy amounts of traffic. It was approximately 4 miles to the next exit and the only safe place that I could exit the highway/ flow of traffic. The car was turned off and sat for roughly 5 minutes at which time I restarted the vehicle and drove it home on a local side road, the vehicle had no power and would not accelerate or maintain a speed above 30mph, at this time there were still no check engine lights on. A tow truck was called to haul the car to a local repair shop as the dealer had no openings for service, at the time the tow truck showed up to load up my car the vehicle was started breifly and a check engine light was now on, the local repair shop diagnosed the issue as a failed catalytic converter and the engine code as indicating inefficient emissions control readings on an 02 sensor. The repair shop could not come up with a reasonable answer as to how the catalytic converter had failed other than saying it had completely melted the material in the converter. The engine had no misfires, fuel issues, excessive oil consumption at this time and no engine codes were active or stored indicating any of theses issues. The catalytic converter failure is a major saftey issue that is happening on hyundai engines.
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Complaint 11545948 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-05-29
(YYYY-MM-DD)
Date Added To File: 2023-09-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2023-09-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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