NHTSA ID Number: 11525656
Incident Date: 2023-05-17
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: MAXIMA
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AA6AP7HC
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Charleston, SC
Summary of Complaint
May 17,2023 6:30a.m. I drove to work, parked for 9hrs & at 4pm when I went to leave my sunroof was shattered.. there are no trees or anything that is over my car.. it looked as though someone had gotten inside my car & punched the sunroof as the glass was slightly pushed outwards.. my car was locked & no signs of entry... upon my arrival to Hudson Nissan I was informed by a Nissan Service Writer that this happens all the time & he told me to look it up on Youtube or Google.. After looking it up & seeing that exploding sunroofs happen daily, I did more research & saw there are current & past lawsuits pertaining to exploding sunroofs..that is also where I saw that I needed to file my exploding sunroof on this site. My car was inspected by a certified Nissan technician that said my entire roof system needed to be replaced. My car was also inspected by a certified State Farm Adjuster that only wants to pay for the rear glass. Thankfully I was not driving at the time of the incident, however, after viewing several videos of consumers this has happened to, they all said it sounds like a gunshot.. I've been shot, still carry the bullet in my neck, I cannot even imagine how I'd react if I were on the interstate driving 65mph and hear what appears to be a gunshot inside my car...or if my grandson was riding along. I cant say how I'd react,, but im guessing everyone around me would be at risk including myself.. I just can't phathom why this issue is still allowed to happen. The entire process has been a complete nightmare. I've been without a vehicle since May 17, 2023. State Farm doesn't want to pay for what the manufacturer/dealership suggests & once I get it fixed I will be trading it... I do not ever want to go through this again!
Check if your Nissan has a Recall
Complaint 11525656 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-05-17
(YYYY-MM-DD)
Date Added To File: 2023-06-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2023-06-06
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCA AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
- 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
- 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
- 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
- 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
- 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAM+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
- 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
- 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
- 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
- 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
- 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCA AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
- 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
- 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
- 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
- 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; Volvo after 2018; Land Rover/Jaguar after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCA SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.
This product presentation was made with AAWP plugin.
Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API