NHTSA ID Number: 11524144
Incident Date: 2023-05-23
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPLORER
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 1FM5K8F88FG
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Penn Yan, NY
Summary of Complaint
Air bag light comes on intermittently. Current mileage 62,094. Noted 21 prior complaints on your site. Brought to dealer who told me the problem was with a wire harness failure. None of the safety air bags will operate/deploy when this light is on. A faulty harness that had failed will put me and my passengers in serious jeopardy of injury or death in the event of an accident. This diagnosis cost me $149 only to find out it would cost hundreds of dollars more to have the problem fixed. Internet research reveals this problem was addressed in a 2016 technical bulletin 16-0001; Code B141B. We purchased this vehicle as a certified pre-owned vehicle after Ford issued the technical bulletin. No mention of Ford's internal bulletin was made by the dealer at the time of my purchase. Ford has been aware of this problem for years. According to the dealership technician there is no formal recall to have this manufacturing defect corrected by Ford at no cost to the purchaser of the vehicle. Didn't fully functional air bags come as part of my certified pre-owned purchase? I expect the manufacturer's safety equipment to be fully functional. Please review 2015 Explorer Owner's Manual as follows: Child Safety (pages 18-37), Safety Belts (pages 38-48) Personal Safety System (page 49) and Supplementary Restraints System (pages 50-61) with particular attention to page 49 bearing in mind that NONE of these safety features work when the air bag light is on. What good are safety features that are disabled by a manufacturing defect in the wiring harness? Ford has not only disappointed its customers, it has put them in serious jeopardy when using their product. Your rating system notes Crash, Fire, Injuries and Deaths. Do not wait for a positive notation in any of these categories before you act on safety recommendations, including a mandated recall, which is your primary tool for preventing future civil transportation accidents.
Check if your Ford has a Recall
Complaint 11524144 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2023-05-23
(YYYY-MM-DD)
Date Added To File: 2023-05-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2023-05-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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