NHTSA ID Number: 11476341
Incident Date: 2022-06-28
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SPORTAGE
Model Year: 2012
9999 If Unknown Or N/A
Vehicle Identification Number: KNDPB3A21C7
Vehicle Mileage At Failure: 200000
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: Yes
Consumer Location: Estancia, NM
Summary of Complaint
The contact owns a 2012 Kia Sportage. The contact stated that while his daughter was driving 60-65 MPH, the engine made abnormal knocking sounds, and the vehicle stalled. There was no warning light illuminated. The contactG??s daughter was able to restart the vehicle and veer to the side of the road. The vehicle was towed to the local dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V101000 (Engine). The manufacturer was notified of the failure and confirmed the dealer information. The dealer informed the contact that he had to pay out-of-pocket for the engine replacement. The vehicle was not repaired. The failure mileage was approximately 200,000.
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Complaint 11476341 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2022-06-28
(YYYY-MM-DD)
Date Added To File: 2022-07-28
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2022-07-28
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: Santa Fe Kia
Dealer's Telephone Number:
Dealer's City: Santa Fe
Dealer's State: NM
Dealer's Zipcode: 87505
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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