NHTSA ID Number: 11476065
Incident Date: 2022-05-30
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: PRIUS PRIME
Model Year: 2022
9999 If Unknown Or N/A
Vehicle Identification Number: JTDKAMFP7N3
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Melbourne, FL
Summary of Complaint
Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If there would have been someone in the driveway, or this would have occurred on roadway, this would have caused catastrophic property damage, injury or death. The problem was not reproduced or confirmed by a dealer through a third party due to the fact that the independent inspection addressed only the hardware components of the vehicle and dismissed any examination of the ECU software or other software components in the vehicle. Manufacturer's reasoning was due to the fact that this was low impact (pulling into driveway) that the data recorder did not catch any relevant data. However, if the airbags would have deployed, sufficient data collected. This incident occurred on 5/30 at 206 miles in the same location where, (29) days prior to this event, I had pulled in / out of this same driveway under various conditions (other vehicles in driveway, empty driveway, etc) with no issue or incident. The engine throttled up prior to approaching my turn into the driveway, and the vehicle would not respond to the brakes. It was as if the vehicle shut down completely My new vehicle has been on order since October 2021, and was finally delivered to the dealership on 4/29/2022, which was six months later post to Toyota's active recall 21TB07/21TA07 issued for an identified Engine Control Unit (ECU) software in which the vehicle may falsely detect an error, shut down the hybrid system, causing a loss of drive power.
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Complaint 11476065 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2022-05-30
(YYYY-MM-DD)
Date Added To File: 2022-07-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2022-07-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL/PROPULSION SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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