NHTSA ID Number: 11469993
Incident Date: 2016-01-01
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 5XYKTDA73FG
Vehicle Mileage At Failure:
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Sandy, OR
Summary of Complaint
My car first off is a LEMON Kia has dragged me along from the beginning. My engine was replaced due to a smoke fire no flames they have yet to take blame for it and had my car for a month in the shop and wouldn't tell me anything they still don't admit it was a car fire but I know it was I had witnesses trying to pull me out of the vehicle which I had towed to kia. Before that happened I took it in twice letting them know I had shortage problems with my lights turning off and bulbs going out over and over with the headlights it happen one time at night at a speed of 70mph they told me to change the blub that was the problem treated me like I was crazy I've been pulled over for one headlight and officers told me to sue and trade or turn in my vehicle it was a lemon. I knew nothing about lemon laws until it was to late and Kia knew exactly what to say to keep me at bay for almost two years now I'm still having issues and no carlot will take it as a trade due to fire hazard issues and they don't want the risk and I have 4 recalls on this year. It was the worst year for kids. I bought this SUV new planning to take trips I have yet to take one trip with my family because we're afraid . Kia could have taken it back and gave us a year newer to make our troubles go away but instead have avoided the situation and drag it out as my fault my vehicle has lost value and if resold all the things will pull up and I don't feel safe selling this to another family so I am stuck I paid $35,000 for this vehicle they should have taken it back now the airbag light is on doesn't go off it's a recall I found out so another safety hazards I have a newborn baby I'm due in September I can't risk anymore time with what this vehicle has been said to do last week in Oregon just the city next to me the same year kia caught fire I have the pictures thank goodness no one got hurt it was a horrible scene. I have leaking of some sort that has damaged my driveway and I have low oil all the time
Check if your Kia has a Recall
Complaint 11469993 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-01-01
(YYYY-MM-DD)
Date Added To File: 2022-06-19
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2022-06-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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