NHTSA ID Number: 11445899
Incident Date: 2021-03-01
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: FORTE
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: KNAFK4A69F5
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: O'Fallon, IL
Summary of Complaint
I recently went to the dealership to get a diagnostic's test on December 22nd, 2021. I bought the car October 14th, 2020. My vehicle had a recall on it that was issued in December 2020 and they claim it was fixed a few years ago despite the car only being 5 years old. I believe they did not fix it and sold the car to me As-Is knowing they installed a faulty aftermarket part. From my understanding, Catalytic Convertors are supposed to last around 10 years but the car was only 5 years old at the time of purchase, meaning they replaced it prior to me buying the car. I went in and they claim my catalytic converter was no good and I would have to spend $1700 to replace it. I feel like it is a money grab where they clear the codes on the vehicle, sell it knowing there are issues with no warranty, and then wait for the customer to return to pay to fix the vehicle. I believe the recall was never repaired despite them saying they did as I am having a lot of the issues customers faced with the recall and I am genuinely concerned for my safety and finances as this car cannot pass an emissions test despite them claiming it passed (again, probably cleared the codes to pass). I feel like the vehicle needs to be relooked at and repaired by them since they sold it with aftermarket parts they installed when a Kia dealership should only be repairing and replacing with genuine parts manufactured by Kia, not a third party. Again, just because they sold it "As is" with issues they potentially created should be illegal and they need to be held accountable. I will report to BBB and an consumer attorney. The engine idles and the vehicle slows down and speeds up while driving. There is a gurgling and knocking sound while the engine idles.
Check if your Kia has a Recall
Complaint 11445899 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-03-01
(YYYY-MM-DD)
Date Added To File: 2022-01-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2022-01-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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