NHTSA ID Number: 11439421
Incident Date: 2021-11-01
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-250
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 1FT7W2BT4KE
Vehicle Mileage At Failure:
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: LUGOFF, SC
Summary of Complaint
I was driving north on US 521 between Sumter and Rembert, South Carolina. Without warning, my vehicle began to violently shake. I held on tightly to the steering wheel as it was almost uncontrollable. It was an extremely scary situation as I could hardly maintain control among passing cars and a narrow road shoulder. I braked slowly, pulled partially off the road (extremely narrow shoulder after curb), and engaged my emergency flashers. As I was getting out my truck, I assumed I had one or both front tires were flat. Upon inspection, none of the tires were damaged/flat. I then returned to the truck and drove very slowly (30 MPH) to the post office in Rembert, SC to inspect underneath the truck to see if anything was loose or broken. Nothing was found during visual inspection. I had approximately 20 miles to go before I could reach my home; thus, I drove slowly. Upon arriving home, I called my local Ford dealership and told them what happened. They stated Ford had issued a memo stating if anyone had this problem to replace the steering damper/stabilizer. I have an appointment for this November 6, 2021. Later that day, I began researching all the Ford and diesel forums to see if anyone had this same experience. I was amazed how many truck owners had the same occurrence while driving and the condition had a name; the DEATH WOBBLE. I have been researching the death wobble for the past few days and every site/forum came to the same conclusion: replacing the steering damper/stabilizer is only a Band-Aid fix. The problem will reoccur within a few months. Most recommended changing to upgraded shocks, dual steering dampers/stabilizers, and a new front end alignment. Ford has only issued a memo, no recall; therefore, if I had not experienced this I would have never known. I tow a 40 ft 5th wheel and I do not know if I can trust this truck. What would have happened if I were towing my camper? Something must be done before someone is injured or dead.
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Complaint 11439421 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-11-01
(YYYY-MM-DD)
Date Added To File: 2021-11-04
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-11-04
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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