NHTSA ID Number: 11435065
Incident Date: 2021-05-14
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: KM8J33A2XGU
Vehicle Mileage At Failure:
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Rock Hill, SC
Summary of Complaint
I'm mid may-end of may I took it in to Fort mill Hyundai the first time because it was starting to crank hard, sounded funny and my dashboard lights would come on saying I needed oil and there was an engine issue. When I idled too long the car would just die, I'd have to shift into park actually turn the car off and let it sit 1-3 mins turn it back on and all the lights would be off and it would drive like it did before it died, loud. They did testing on it and said these repairs (crankshaft sensor, spark plugs and I think an oil change) should fix it. This was less than a month after my previous oil change. Got the car back 3-4 days later and it sounded better but I still felt like it didn't drive and smooth as it should. 2-3 weeks goes by and my oil light again comes on only with sharp turns. The car over the next couple of days would do the loud cranking noise, didn't drive well over 60 and the engine light came on and gauges would go down but would be fine again once the car was turned off for a couple min like 5 . I set up an appt to hVe them look it over again because of the lights coming back on. Not even 2 days later twice going to and from work it completely died out on me (like the first time) but this time it would turn over once it was out in park and turned off correctly. First time I was in the middle of traffic at a red light waited 10 mins multiple times trying to turn the car on to move to the side and it wouldn't. I let it sit for 5 mins without trying to turn it on and it started the gauges didn't work and it was VERY loud stuck in like first gear wouldn't go above 20 mph. Pulled into a neighborhood turned it off to let it cool off again thinking it was over heating. It would crank but again lights still all on and the gear gauge didn't work (down at 0 liek the car was off). I waiting like 20 mins it still had the lights on but the gauges worked, when I tried to drive home it wouldn't go about 45mph or out of 2nd gear.
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Complaint 11435065 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-05-14
(YYYY-MM-DD)
Date Added To File: 2021-09-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-09-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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