NHTSA ID Number: 11434970
Incident Date: 2021-08-05
Manufacturer's Name: Continental
Tire the Americas, LLC
Vehicle/Equipment Make: CONTINENTAL
Vehicle/Equipment Model: SPORT CONTACT
Model Year: 9999
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: Unknown
Consumer Location: Boiling Springs, SC
Summary of Complaint
Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .
Complaint 11434970 Documents
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Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-08-05
(YYYY-MM-DD)
Date Added To File: 2021-09-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-09-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Unknown
Product Type: Tire
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES:SIDEWALL
Anti-Lock Brakes: Unknown
Cruise Control: Unknown
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire: Passenger Side Front
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired: N
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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