NHTSA ID Number: 11419749
Incident Date: 2021-04-07
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: STINGER
Model Year: 2022
9999 If Unknown Or N/A
Vehicle Identification Number: KNAE45LC1N6
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: North Las Vegas, NV
Summary of Complaint
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I-m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn-t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we-re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I-M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA-s top mechanic it-s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don-t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
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Complaint 11419749 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-04-07
(YYYY-MM-DD)
Date Added To File: 2021-06-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-06-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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