NHTSA ID Number: 11389849
Incident Date: 2021-01-20
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: 1C4AJWAGXGL
Vehicle Mileage At Failure: 43000
Vehicle Speed: 35
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: BRISTOW, VA
Summary of Complaint
BETWEEN 41,258 MILES AND LESS THAN 43,000 MILES, FRONT BRAKE CALIPERS LOCKED UP. HUSBAND THROWN FORWARD TOWARD WINDSHIELD -- WITHOUT APPLYING THE BRAKES -- AT CITY DRIVING SPEED BUT WAS SAVED BY HIS SEATBELT FROM GOING THROUGH THE WINDSHIELD. IT ALSO FELT LIKE THE BRAKES WERE VERY GRABBY EARLIER ON THAT TRIP AND MORE ACCELERATION WAS NEEDED TO MAKE THE CAR TRAVEL FORWARD AS THE WHEELS SEEMED NOT TO MOVE FREELY, LIKE THEY WERE BEING HELD BACK. ROTORS SEVERELY SCORED, COULDN'T BE MACHINED. BOTH FRONT CALIPERS, ROTORS, HOSES, PADS, LINES, FLUIDS ALL REQUIRED REPLACEMENT ACCORDING TO KOONS TYSONS JEEP IN VIENNA, VA. IN A 2 SECOND GOGGLE SEARCH OF JEEP OWNER'S FORUM BRAKE COMPLAINTS, THERE ARE OVER 300 SIMILAR BRAKE CALIPER AND LOCKING UP COMPLAINTS FOR 3RD GENERATION WRANGLER VEHICLES BETWEEN 2007 AND 2017. THE DEALERSHIP SHARED WITH US THAT THE NEW PARTS THEY USED FOR OUR FRONT BRAKE REPAIR ARE THE RE-ENGINEERED OEM PARTS DESIGNED BY JEEP AND THAT THIS IS A COMMON ISSUE WITH THE ORIGINAL FRONT BRAKE PARTS THAT SHIPPED ON THESE VEHICLES FROM THE FACTORY (YET THERE IS NO RECALL TO DATE -- IF JEEP RE-DESIGNED THE ORIGINAL PARTS, THEY CLEARLY KNOW THERE IS A SAFETY ISSUE HERE, PLUS THEY SUPPLY THE JEEP OWNER'S FORUM??). WE WERE GIVEN AN INVOICE OF $1,500+ FOR THE FRONT BRAKE REPAIRS. WE CONTACTED JEEP CUSTOMER SERVICE WHO DENIED KNOWLEDGE OF THIS FRONT BRAKE SAFETY ISSUE. THEY ASKED THE DEALERSHIP TO WORK WITH US TO DISCOUNT THE PRICE AS WARRANTY EXPIRED AT 36,000 MILES, BUT JEEP DID NOT DO ANYTHING FOR US DIRECTLY. JEEP DID ACKNOWLEDGE ON THE PHONE THAT THEY MAY NEED THEIR RECALL DIVISION TO LOOK INTO THIS SAFETY ISSUE. WE ALSO HAPPENED TO DISCUSS THIS ISSUE WITH OUR SON, WHO THEN TOLD US HE HAD THE SAME BRAKE ISSUES WITH HIS 2016 JEEP WRANGLER UNLIMITED WHICH HAD TO HAVE 3 BRAKE REPAIRS FOR THIS ISSUE BEFORE HE GOT RID OF IT BECAUSE HE WAS AFRAID TO DRIVE IT.
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Complaint 11389849 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS
, disc and drum brake systems - Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2021-01-20
(YYYY-MM-DD)
Date Added To File: 2021-01-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-01-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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