NHTSA ID Number: 11387260
Incident Date: 2020-11-21
Manufacturer's Name: Mazda
Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: MAZDA3
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: JM1BL1UGXB1
Vehicle Mileage At Failure: 112000
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: SPRING HILL, KS
Summary of Complaint
I GOT THIS CAR BACK IN AUGUST NOT KNOWING ABOUT MAZDA'S CLUTCH ISSUES. I GOT THE CAR WITH ABOUT 101,000 MILES, AND WHEN I GOT TO ABOUT 112,000, MY CLUTCH FAILED OUT IN THE MIDDLE OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY IN KANSAS. I WAS SHIFTING UP FROM 4TH GEAR TO 5TH GEAR AND THE CAR FELT LIKE IT WENT INTO NEUTRAL, BUT NONE OF MY GEARS WERE WORKING. FORTUNATELY, I WAS ABLE TO PULL OVER TO THE SHOULDER AND WAIT FOR A TOW TRUCK, BUT MY CAR WOULD NOT DRIVE. I DO NOT KNOW WHEN THE CLUTCH WAS REPLACED BY THE PREVIOUS OWNER, BUT AFTER RESEARCHING THIS ISSUE, I BECAME WORRIED THAT THIS IS GOING TO CONTINUALLY BE AN ISSUE FOR MY CAR FOR THE REST OF THE TIME THAT I HAVE IT. IT IS AN EXPENSIVE FIX, AND I CANNOT AFFORD TO REPLACE MY CLUTCH APPROXIMATELY EVERY 35,000 MILES AS MANY OTHER MAZDA 3 DRIVERS HAVE. MAZDA SHOULD REALLY RECALL THE PART AND WARRANTY ITS REPLACEMENT.
Check if your Mazda has a Recall
Complaint 11387260 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-11-21
(YYYY-MM-DD)
Date Added To File: 2021-01-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2021-01-08
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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