NHTSA ID Number: 11365848
Incident Date: 2020-09-14
Manufacturer's Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: 300C
Model Year: 2006
9999 If Unknown Or N/A
Vehicle Identification Number: 2C3LA63H26H
Vehicle Mileage At Failure: 125000
Vehicle Speed: 2
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MURRIETA, CA
Summary of Complaint
7/11-5/12, I TOOK MY 2006 300C HEMI INTO MY DEALERSHIP FOR MY CAR STALLING AFTER I HAVE DRIVEN IT PAST 1/4 TANK THEN FILL IT UP. I WAS TOLD DIFFERENT REPAIRS WAS CAUSING THE ISSUE. ON 5/4/12 I GOT AN ANSWER IT WAS MY FUEL TANK. MY WARRANTY RAN OUT 12/10 THE DEALER WANTED $1500 TO REPLACE THE TANK. I CONTACTED CHRY CORP EXPLAINED WHAT I HAD BEEN DEALING FOR THE LAST 10 MOS. I DIDN'T HAVE MONEY TO REPAIR. CHRY OFFERED TO HELP HAD ME PAY A DEDUCTIBLE OF $245. MY MILEAGE WAS ABOUT 57,000. I WAS THANKFUL FOR CHRYSLER HELPING ME OUT. IN 2013 THERE WAS A RECALL ON THE FUEL TANK. I CALLED CHRY CORP AGAIN AND THEY SAID YES IT IS A RECALL & OFFERED TO REFUND ME BACK FOR THE DEDUCTIBLE I PAID. NOW IN 2020 MY CAR IS DOING THE EXACT THING, (125K MI) WANTING TO STALL/DOES STALL AFTER I RAN PAST 1/4 TANK, THEN FILL IT UP. I TOOK MY CAR TO MY PRIVATE MECHANIC, HE TOLD ME THIS IS A RECALL TAKE IT TO THE DEALERSHIP. I CALLED THE DEALERSHIP, THEY SAID MY VIN # WAS NOT ON THE LIST. I CALLED CHRY CORP EXPLAINED WHAT I WAS EXPERIENCING. THEY TOLD ME THEY DO NOT TAKE 3RD PARTY DIAGNOSIS, I NEEDED TO TAKE IT TO A CERTIFIED CHRY DEALER. I DID AND THEY CONFIRMED IT WAS MY FUEL TANK! CHRYSLER CORP SAID THERE'S NOTHING THEY COULD DO FOR ME MY VIN# DOES NOT QUALIFY, BESIDES THE WARRANTY EXPIRED! ON THE FORUMS I READ SAID THIS RECALL IS A LIFETIME RECALL. I SENT MY WORK ORDERS TO BOTH DEALER & CORPORATE AND THE DEALERSHIP SAID MY FUEL TANK WAS NEVER REPLACED JUST FUEL PUMP. ALL THESE YEARS I NEVER LET GAS TANK GET LOWER THAN 3/4 TANK, IT WAS A HABIT FROM MY PRIOR PROBLEMS. UNTIL 9/14/20 I RAN MY GAS PAST 1/4 TANK AND FILLED UP. AS SOON AS I WAS DRIVING ON SIDE STREETS WHEN I WOULD COME TO A STOP AT A SIGNAL AND START TO GO. MY CAR WOULD DO THE EXACT SAME THING AS 2011-2012! SENDING ALL MY INFO I WAS STILL DENIED BY CHRYSLER TO FIX FUEL TANK RECALL!! PLEASE HELP, TO REPAIR NOW IT'S $2500!!!
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Complaint 11365848 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-09-14
(YYYY-MM-DD)
Date Added To File: 2020-10-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2020-10-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL/PROPULSION SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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