NHTSA ID Number: 11364671
Incident Date: 2020-10-11
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CADILLAC
Vehicle/Equipment Model: ESCALADE
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 3GYT4MEF5BG
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: SIMI VALLEY, CA
Summary of Complaint
NOTHING HAS HAPPENED OTHER THAN THERE IS A CURRENT AIRBAG RECALL ON THIS VEHICLE. MANY OTHER MAKES AND MODELS ALSO HAVE THIS TAKATA AIRBAG ISSUE AND THEY HAVE BEEN FIXED/OR REPLACED AND THE RECALL IS LIFTED. YET CADILLAC/GM IS STILL REFUSING TO HAVE THIS DONE SO I AM CURRENTLY DRIVING A VEHICLE WHICH THE NHTSA SAYS IT NOT SAFE YET CADILLAC SAYS IT IS AND NO ONE HAS TAKEN THE STEP FORWARD TO REMEDY THIS PROBLEM. MY HUSBAND RECENTLY PASSED AWAY IN A HORRIFYING MANNER AND ALL I WANT TO DO IS GIVE MY STEPSON WHO LIVES IN CANADA (I LIVE IN LOS ANGELES) I JUST WANT TO GIVE MY STEPSON HIS FATHERS TRUCK AND BECAUSE NO ONE WISHED TO SOLVE THIS PROBLEM I AM UNABLE TO DO THIS. I SIMPLY CANNOT UNDERSTAND HOW THE NHTSA CAN ALLOW US TO DRIVE A VEHICLE THEY DEEM TO BE UNSAFE YET NOT FORCE CADILLAC/GM TO SOLVE THIS PROBLEM THEY FEEL IS NO PROBLEM. CAN YOU IMAGINE THE POSSIBLE LAWSUIT THAT COULD BE PLACED AGAINST CADILLAC/GM AND NHTSA IF ANYONE WAS TO GET SERIOUSLY INJURED BECAUSE NONE OF YOU TOOK THE STEP FORWARD TO FORCE TO HAVE THIS ISSUE SOLVED JUST LIKE TOYOTA, BMW, TESLA, SAAB AND SO MANY OTHERS HAVE DONE. SOMEONE NEEDS TO DO SOMETHING RATHER THAN ALLOW THIS ISSUE TO SIT IN A STATE OF LIMBO AS "INCOMPLETE/REMEDY NOT AVAILABLE. AND WHAT A NAME A PERSON WOULD MAKE FOR THEMSELVES TO PUSH THIS TO BE SOLVED. SOME HAS TO HELP ME, PLEASE! I JUST WANT MY STEPSON TO HAVE HIS FATHERS TRUCK..PLEASE HELP ME!!!!
Check if your Cadillac has a Recall
Complaint 11364671 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-10-11
(YYYY-MM-DD)
Date Added To File: 2020-10-16
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2020-10-16
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW/ Audi/ VW/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician.
- NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
- REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW/MINI/RollsRoyce / Audi/VW/Seat/Skoda/Bentley/Bugatti/Lamborghini, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Most Mercedes-Benz, Sprinter and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For Sprinter's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry.
- 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.
This product presentation was made with AAWP plugin.
Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API