NHTSA ID Number: 11353082
Incident Date: 2020-07-19
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTEW1EP4JK
Vehicle Mileage At Failure: 26000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HASLETT, MI
Summary of Complaint
FIRST TIME TOWING OUR 5000LB TRAILER; DROVE WITHOUT STOPPING FOR APPROXIMATELY 200 MILES ON HIGHWAY. AS PULLING OFF HIGHWAY ON EXIT RAMP THE TRUCK STALLS AS WE COME TO A STOP AND IT WILL NOT START AGAIN. GIVES A MESSAGE SOMETHING ABOUT TURNING OFF THE AUTO STOP. ONLY WAY TO GET THE TRUCK TO MOVE IS TO GIVE LOTS OF GAS AND LET OFF ON BRAKE SLOWLY AND HOPE TRUCK MOVES. NEXT TRIP WITH TRAILER WE TURNED OFF AUTO STOP FEATURE, THIS DID NOT HELP AS AGAIN THE TRUCK STALLED AS WE CAME TO A STOP AT A HIGHWAY EXIT AND WOULD NOT COME BACK ON. DEALERSHIP DISCOVERED TECHNICAL SERVICE BULLETIN18-2249 FOR 2.7L F150 BUILT ON OR BEFORE 27-NOV-2017 "WHILE TOWING-INTERMITTENT ENGINE STALL WHEN COMING TO A STOP" SERVICE BULLETIN INSTRUCTS MECHANIC TO REPROGRAM THE PCM USING THE APPROPRIATE FORD SCAN TOOL AT THE LATEST SOFTWARE LEVEL. DEALERSHIP DID THIS REPROGRAMMING ON OUR TRUCK, BUT SINCE THEY CAN'T TEST THE TRUCK FOR A FIX, BECAUSE IT ONLY STALLS WHEN TOWING FOR AN EXTENDED PERIOD OF TIME, WE HAVE TO PUT OUR SAFETY AT RISK AGAIN AND DRIVE THE TRUCK TOWING OUR TRAILER AT LEAST HUNDRED MILES TO SEE IF THE STALLING HAPPENS. THIS HAS BEEN A VERY STRESSFUL SITUATION SINCE WE WERE UNSURE WHEN THE TRUCK MIGHT DECIDE TO STALL AGAIN WHILE TOWING OUR TRAILER, AS PERHAPS WHEN WE ARE MAKING A TURN. AND NOW THE ONLY WAY WE WILL KNOW IF THE STALLING IS FIXED IS TO TAKE THE TRUCK OUT ON THE HIGHWAY PULLING OUR TRAILER FOR A 100 MILE RIDE-WISH US LUCK! THERE IS DEFINITELY A PROBLEM AND IT SEEMS TO US A VERY DANGEROUS PROBLEM WITH THE FORD 2018 F150 2.7 ECO-BOOST TRUCK. PLEASE INVESTIGATE BEFORE SOME FAMILY ON A CAMPING TRIP GETS KILLED TOWING THEIR TRAILER. THANK YOU.
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Complaint 11353082 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-07-19
(YYYY-MM-DD)
Date Added To File: 2020-09-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2020-09-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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