NHTSA ID Number: 11327995
Incident Date: 2020-06-09
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 1HGCR2F75EA
Vehicle Mileage At Failure: 87000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FRANKLIN, MA
Summary of Complaint
2014 ACCORD SUDDENLY HAD ISSUES STARTING. PUSH BUTTON START PRODUCES NO CRANK, NO ATTEMPT TO START. ALL DASHBOARD LIGHTS COME ON, RADIO, HEADLIGHTS WORK. NEXT TRY STARTED IT PROPERLY. ISSUE THEN HAPPENS MORE FREQUENTLY AND IT TAKES MORE AND MORE ATTEMPTS TO START. BRAND NEW BATTERY. NO ERROR CODE / CHECK MOTOR LIGHT. ALL YOU CAN DO IS WAIT AND KEEP TRYING TO START IT. . HIGH SCHOOL AGED DAUGHTER CAN NO LONGER DRIVE THE CAR AS WE CANNOT HAVE HER STRANDED SOMEWHERE WHEN THE CAR DOES NOT START. FOR ALL OF US IN THE FAMILY, THE CAR IMMEDIATELY BECAME UNRELIABLE AND A RISK SINCE I HAVE STRONG CONCERNS ABOUT THE SAFETY OF THE VEHICLE WHEN DRIVING AS WELL SINCE EVERYTHING WITH THE OPERATION RELIES ON THE ELECTRICAL SYSTEM TO FUNCTION PROPERLY.. AT THE HONDA DEALERSHIP, I REPRODUCED THE ISSUE. DID NOT START ON 3 OF 5 ATTEMPTS. SERVICE TECH DIAGNOSIS WAS "POSSIBLE BAD STARTER". NO WAY A STARTER SHOULD GO BAD ON A 2014 THAT IS WELL CARED FOR AND NOT USED EXTENSIVELY. THE SOLUTION OFFERED WAS FOR ME TO PAY $900 FOR SOMETHING THAT "MIGHT" FIX THE ISSUE. THEY CLAIMED TO NOT BE AWARE OF THE ASTRONOMICALLY HIGH NUMBER OF 2014 ACCORDS WITH THIS ISSUE, DESPITE MANY, MANY OTHERS WHO HAVE REPORTED THIS ISSUE. GOOGLE AUTO-COMPLETE SUGGESTS "STARTER ISSUES" AS SOON AS YOU ENTER "2014 HONDA ACCORD".IN THE SEARCH BOX BECAUSE IT'S ONE OF THE MOST COMMON ENTRIES. THE 2013 ACCORDS GOT RECALLED FOR FAULTY STARTER. THE 2014 ACCORD ALREADY HAD A RECALL FOR BATTERY HOUSING. THERE CLEARLY IS A DEFECTIVE ELECTRICAL ISSUE WITH THIS VEHICLE. THE EXTENT OF WHICH AND THE RISKS ASSOCIATED WITH IT ARE UNKNOWN. IT NEEDS TO BE ADDRESSED PERMANENTLY BY HONDA TO GET THE VEHICLE IN THE PROPER STATE WHERE IT CAN BE STARTED WHENEVER AND WHEREVER THE OPERATOR IS (DAY OR NIGHT) AND WHERE THE ELECTRICAL SYSTEM IS PROVEN SAFE FOR ALL IN THE VEHICLE. *TR
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Complaint 11327995 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-06-09
(YYYY-MM-DD)
Date Added To File: 2020-06-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2020-06-09
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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