NHTSA ID Number: 11301469
Incident Date: 2020-01-10
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: M3
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: WBS8M9C54H5
Vehicle Mileage At Failure: 6352
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: SOLON, OH
Summary of Complaint
VEHICLE IS A 2017 BMW M3 WITH 6352 MILES. IN THIS PARTICULAR CASE THE VEHICLE HAD STARTED AND HAD BEEN OPERATING NORMALLY THE DAY PRIOR. THE FOLLOWING DAY THE CAR WAS STATIONARY AND WOULD NOT START.IT WAS CLEAR THERE WAS NO POWER GETTING TO THE ELECTRONICS EVEN THOUGH THE BATTERY WAS FULLY CHARGED. THE VEHICLE WAS TRANSPORTED BY FLATBED TRUCK TO THE LOCAL DEALERSHIP TO DIAGNOSE THE ISSUE. THE DEALERSHIP INVESTIGATED THE ROOT CAUSE AND FOUND THE PRIMARY BATTERY CABLE CONNECTOR TO THE ELECTRICAL DISTRIBUTION BOX HAD FAILED WHERE THERE WAS NO LONGER ELECTRICAL CONTACT BETWEEN THE CABLE END AND THE DISTRIBUTION BOX TERMINAL. THE DEALERSHIP HAD NOT INITIALLY DISCLOSED THAT THEY HAD DONE REPAIR WORK ON OTHER MODELS FOR THE SIMILAR TYPE ELECTRICAL FAILURE. UPON FURTHER RESEARCH IT WAS FOUND THAT THERE HAVE BEEN NUMEROUS RECALLS FOR MANY DIFFERENT MODELS OF BMW INCLUDING 1 SERIES, 3 SERIES AND Z SERIES FOR THE SIMILAR FAILURE MODE OF ELECTRICAL CONNECTION FAILURE AT THE BATTERY CABLE/ DISTRIBUTION BOX CONNECTION. THE FOLLOWING ARE SO FAR THE KNOWN RECALLS RELATED TO THE BATTERY CABLE CONNECTOR FAILURE: 18V-314 FOR MODEL YEARS 2010-2011. OVER 7000 VEHICLES AFFECTED 19V-472 FOR MODEL YEARS 2008-2012 13V-044 FOR MODEL YEARS 2008-2012 OVER 500,000 VEHICLES AFFECTED IT WAS EVENTUALLY CONFIRMED BY THE MECHANICS AT THE DEALERSHIP THAT THIS WAS A SIMILAR FAILURE MODE OF THE CONNECTOR THAT THEY HAD SEEN IN THE PAST HOWEVER THEY COMMENTED THAT THIS WAS THE FIRST 2017 MODEL THAT THEY HAD SEEN WITH THIS FAILURE. THE CONCLUSION CAN BE DRAWN ON THAT THE BATTERY CABLE/ELECTRICAL DISTRIBUTION BOX CONNECTOR DESIGN IS SIMILAR TO THAT USED IN PREVIOUS MODEL YEARS AND THEREFORE WILL FAIL IN A SIMILAR MANNER AND THAT ADDITIONAL MODEL YEARS SHOULD BE ADDED TO THE RECALL SO THAT THE DEFECT CAN BE IDENTIFIED AND REMEDIED AS SOON AS POSSIBLE.
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Complaint 11301469 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2020-01-10
(YYYY-MM-DD)
Date Added To File: 2020-01-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2020-01-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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