NHTSA ID Number: 11289057
Incident Date: 2019-12-11
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FOCUS
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 1FADP3E27JL
Vehicle Mileage At Failure: 59000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: VANCOUVER, WA
Summary of Complaint
1)WHEN ACCELERATOR IS PUSHED ENGINE SURGES BUT CAR DOESN'T MOVE THEN ALL OF A SUDDEN, BANG, TRANSMISSION ENGAGES WITH SUDDEN ACCELERATION. 2)PUSHING ACCELERATOR CAR BOGS DOWN INSTEAD OF ACCELERATING, SLOWLY ACCELERATING UP TO SPEED. 3)OCCASIONALLY TURNING A CORNER YOU PUSH ON ACCELERATOR NOTHINGS THERE, YOU HAVE TO WAIT FOR TRANSMISSION TO FINALLY ENGAGE. 4)TRANSMISSION HAS OVERHEATED TWICE, THE DISPLAY SAYS TO SHUT OFF CAR FOR FIVE MINUTES BUT ONCE I COULD NOT GET OVER IN TRAFFIC AND IT JUST SHUT DOWN IN LANE TWO OF THE FREEWAY WHERE I HAD TO SIT UNTIL THE HEAT IN TRANSMISSION WENT DOWN FAR ENOUGH SO IT WOULD ENGAGE AGAIN. 5)PUSHING PEDAL LIGHTLY WILL CAUSE CAR TO MOVE BUT IT SHUDDERS, THEN IT WILL CLANK, THEN SHUDDER, CLANK THEN SHUDDER SEVERAL TIMES AS IT MOVES SLOWLY, IT WILL DO THIS UNTIL YOU USE THE BRAKE TO STOP. 6)VERY LOUD CLANK WHEN ACCELERATING DOWN TO A STOP LIGHT. 7)YESTERDAY IN THE MORNING, 12/11, I BACKED OUT OF DRIVEWAY THEN WHEN I SHIFTED INTO DRIVE NOTHING, CAR DID NOT MOVE. SHIFTING INTO NEUTRAL AND BACK INTO DRIVE AND LOW A NUMBER OF TIMES THE TRANSMISSION FINALLY ENGAGED, YOU COULD HEAR IT CONNECTING. 8)TRANSMISSION IS VERY LOUD, CLANKING WHEN DOWNSHIFTING OR COMING TO STOP. 9)THESE PROBLEMS ARE NOT CONSTANT BUT HAPPEN THROUGHOUT THE DAY, EVERY DAY. 10)THERE HAVE BEEN VARIOUS OTHER PROBLEMS WITH THE TRANSMISSION THAT ARE HARD TO DESCRIBE. 11)DRIVING ON THE STREET OR HIGHWAY THE TRANSMISSION WILL ALL OF A SUDDEN DISENGAGE AS THE ENGINE WILL SURGE SINCE THE TRANSMISSION IS NOT IN GEAR THAN BANG IT WILL ENGAGE AGAIN.
Check if your Ford has a Recall
Complaint 11289057 Documents
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Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-12-11
(YYYY-MM-DD)
Date Added To File: 2019-12-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-12-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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