NHTSA ID Number: 11282622
Incident Date: 2019-10-30
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-350
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: 1FT8W3BT7HE
Vehicle Mileage At Failure: 20000
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MARYSVILLE, OH
Summary of Complaint
TRUCK IS ONCE AGAIN EXPERIENCING WHAT IS WIDELY KNOWN AS THE "DEATH WOBBLE". TRUCK WAS SUPPOSEDLY REPAIRED IN NOV 2018 PER TSB#18-2268. WHEN VEHICLE HITS ROUGH ROAD OR BRIDGE TRANSITION STRIPS ON HIGHWAY THE FRONT END BEGINS TO VIOLENTLY SHAKE SIDE TO SIDE AND UP AND DOWN, CAUSING THIS TO BE TRANSMITTED TO THE STEERING WHEEL. WHEN THIS HAPPENS AT THE ONLY WAY TO STOP IT IS TO QUICKLY SLOW TO APPROXIMATELY 30 MPH. WHEN FORCED TO DO THIS ON A HIGHWAY I'VE NEARLY CAUSED ACCIDENTS DUE TO THE REQUIRED QUICK DECELERATION. THIS IS A WIDELY REPORTED PROBLEM THAT FORD WANTS TO BLAME ON THE VEHICLE OWNER, SAYING THAT IT IS THE RESULT OF IMPROPER OWNER CARE OR NOT HAVING ENOUGH WEIGHT IN THE BED OF THE TRUCK!! OWNERS ARE DUMBFOUNDED THAT A RECALL HAS NOT BEEN ISSUED ON THE FORD SUPER DUTY TRUCKS. THIS IS AN EXTREMELY DANGEROUS FAULT THAT IS GOING TO EVENTUALLY RESULT IN TRAGIC ACCIDENTS IF IT HASN'T HAPPENED ALREADY. DEALER HAS HAD MY TRUCK FOR OVER 3 WEEKS NOW, STATING THAT FORD IS BACKLOGGED ON SENDING REQUIRED PARTS TO REPAIR. TOTALLY UNACCEPTABLE WHEN THE VEHICLE IS REQUIRED FOR BUSINESS.
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Complaint 11282622 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-10-30
(YYYY-MM-DD)
Date Added To File: 2019-11-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-11-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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