NHTSA ID Number: 11254705
Incident Date: 2019-07-12
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-350
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTRF3B66GE
Vehicle Mileage At Failure: 29270
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MOAB, UT
Summary of Complaint
THE FRONT SUSPENSION EXHIBITS WHAT IS COMMONLY REFERRED TO AS "DEATH WOBBLE". THE VEHICLE HAS HAD THE FRONT SHOCKS REPLACED, AND IT STILL OCCURRED. THE DEALER INDICATED TO REPLACE THE TIRES DUE TO CUPPED TREAD CAUSED BY THE WORN-OUT SHOCKS. THIS WAS DONE. THE VEHICLE HASN'T HAD THE DEATH WOBBLE IN THE 100 MILES SINCE. HOWEVER, THE SERVICE WRITER AT THE DEALERSHIP SAID THAT "YOU CAN TELL IT STILL WANTS TO, BUT IT HASN'T YET". I GET THE SAME SENSATION WHEN I DRIVE THE VEHICLE. OUR HIGHWAY SPEEDS HERE ARE 65 MPH, AND OUR INTERSTATE SPEEDS ARE 80 MPH. PRIOR TO THE TIRES BEING REPLACED, A DRIVER EXPERIENCED THE DEATH WOBBLE IN A SITUATION THAT'S WORTH REPORTING. THE DRIVER WAS TRAVELING ON A STRAIGHT STRETCH OF 65 MPH TWO-LANE HIGHWAY WHEN DEATH WOBBLE OCCURRED. THE STEERING WHEEL WAS NOT ABLE TO BE HELD ONTO, AND THE VEHICLE CROSSED THE CENTER LINE INTO THE ONCOMING LANE OF TRAFFIC. THIS COULD HAVE RESULTED IN A FATAL HEAD ON COLLISION. I BELIEVE FORD IS AWARE OF THE REGULAR OCCURRENCE OF DEATH WOBBLE IN THESE TRUCKS, BUT THEY ARE EITHER INCAPABLE OF FIXING THEM, OR THEY DON'T WANT TO FOR FINANCIAL REASONS. THIS IS UNACCEPTABLE FROM A SAFETY STANDPOINT IN MY OPINION. I CANNOT AGREE THAT CUPPED TIRES OR WORN OUT SHOCKS ARE AN ACCEPTABLE TRIGGER FOR DEATH WOBBLE THAT HAS THE POTENTIAL TO LEAD TO A HEAD-ON COLLISION. IT'S MY BELIEF THAT MORE TOLERANCE SHOULD BE ENGINEERED INTO VEHICLES SO THAT PEOPLE WHO CAN'T OR SIMPLY DON'T MAINTAIN THEIR VEHICLES WILL NOT BE CAUSING AVOIDABLE FATALITIES. THIS IS THE FIRST VEHICLE THAT I'M AWARE OF THAT WORN-OUT SHOCKS OR CUPPED TIRE TREAD IS CAPABLE OF CAUSING SUCH ISSUES, AND IT INFURIATES ME THAT FORD DISMISSES IT. THIS DEATH WOBBLE HAS OCCURRED REPEATEDLY IN THE THREE YEARS WE'VE BEEN UTILIZING THE VEHICLE. MANY DRIVERS HAVE EXPERIENCED IT.
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Complaint 11254705 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-07-12
(YYYY-MM-DD)
Date Added To File: 2019-09-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-09-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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