NHTSA ID Number: 11253454
Incident Date: 2019-08-27
Manufacturer's Name: Entegra
Coach
Vehicle/Equipment Make: ENTEGRA
Vehicle/Equipment Model: ASPIRE
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 4VZBU1D90EC
Vehicle Mileage At Failure: 37390
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: JUSTIN, TX
Summary of Complaint
MY MOTOR COACH IS A 2014 ENTEGRA COACH BUILT ON A SPARTAN K2 CHASSIS. SPARTAN INSTALLED NEW FRONT TIRES (GOODYEAR G670 295/80/22.5) ON MY COACH ON 4/22/2016. MY COACH WAS WEIGHED AT ALL TIRES AND THE CORRECT TIRE PRESSURE WAS OBTAINED FROM THE TIRE MANUFACTURERS CHART, WHICH IS THE PRESSURES THAT I MAINTAINED. APPROXIMATELY 18,000 MILES LATER ON 8/27/2019 WE WERE DRIVING DOWN THE HIGHWAY AND THE RIGHT FRONT TIRE BLEW FOR NOREASON. WE HAD THE TIRE REPLACED AND CONTINUED ON OUR WAY. ABOUT 2 HOURS LATER OUR LEFT FRONT TIRE BLEW, AGAIN FOR NO REASON. BOTH TIMES WE HAD A TIRE TECH COME OUT AND REPLACE THE BLOWN TIRE. THEY COULD FIND NO OBVIOUS REASON FOR THE FAILURES. AFTER THE FIRST BLOW OUT, I CHECKED THE OTHER TIRES FOR DAMAGE AND FOUND NONE. I ALSO ASKED THE TECH TO CHECK THE OTHER TIRE. HE TOLD ME AFTER HIS INSPECTION AND CHECKING PRESSURE, THAT THE 2ND GOODYEAR TIRE WAS SAFE AND GOOD TO GO. THERE WAS NO DEBRIS IN THE ROAD EITHER TIME. I HAVE A TIRE PRESSURE MONITOR SYSTEM INSTALLED ON ALL MY TIRES. IT HAS ALARMS FOR PRESSURE AND TEMPERATURE ISSUES. I HAD BEEN MONITORING THE TEMPERATURES AND PRESSURES OF ALL MY TIRES DURING THE DAY AND DID NOT SEE ANYTHING ABNORMAL. I DID NOT RECEIVE ANY ALARMS PRIOR TO EITHER BLOW OUT, SO I AM CONFIDENT THE TIRES WERE PROPERLY INFLATED AND DID NOT HAVE SUFFER ANY TYPE OF AIR LOSS. BOTH TIMES IT WAS A SUDDEN CATASTROPHIC INTERNAL FAILURE. BOTH BLOW OUTS CAUSED DAMAGE TO BOTH SIDES OF THE FRONT END OF THE COACH. I HAVE SINCE READ OF NUMEROUS OTHER COACHES LIKE MINE WITH THE SAME GOODYEAR TIRES THAT HAD FAILURES RESULTING IN DAMAGE AND EVEN CRASHES. IT IS A VERY DANGEROUS TO SUFFER A STEER TIRE BLOW OUT AT HIGHWAY SPEED. I BELIEVE THE CAUSE OF MINE WERE POOR QUALITY TIRES THAT WERE NOT DESIGNED WELL ENOUGH TO HANDLE THE SIZE AND WEIGHTS OF MY MOTOR COACH. EVEN THOUGH MY WEIGHT WAS WITHIN THE SPECIFICATIONS OF GOODYEAR AND THE TIRES WERE ROUTINELY MAINTAINED, THEY STILL SUFFERED ASUDDEN CATASTROPHIC INTERNAL FAILURE FOR NO REASON.
Complaint 11253454 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-08-27
(YYYY-MM-DD)
Date Added To File: 2019-09-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-09-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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