NHTSA ID Number: 11251921
Incident Date: 2019-08-28
Manufacturer's Name: Honda
(American Honda
Motor Co.)
Vehicle/Equipment Make: HONDA![]()
Vehicle/Equipment Model: ODYSSEY
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 5FNRL6H71JB
Vehicle Mileage At Failure: 14000
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: PRAIRIEVILLE, LA
Summary of Complaint
ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE.
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Complaint 11251921 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-08-28
(YYYY-MM-DD)
Date Added To File: 2019-08-28
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-08-28
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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