NHTSA ID Number: 11244562
Incident Date: 2019-07-19
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: JTMZD33V275
Vehicle Mileage At Failure: 76500
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HARTSELLE, AL
Summary of Complaint
77000 MILE LOWER CONTROL ARMS WITH BUSHINGS WENT BAD ,LOWER BALL JOINTS BAD INNER & OUTER TIE RODS BAD , SWAY BAR END LINKS BALL JOINTS BAD.ALIGNMENT & RE-BALANCED TIRES AFTER REPLACEMENT .BEGAN SWAYING IN ROAD FIGHTING STEERING ON EVERY BUMP WITH DIPPING OF FRONT END & VIBRATION BADLY OF CAR ESPECIALLY STEERING WHEEL , WORN NEW TIRES ON OUTSIDES .COMPLETE RECORDS IN TOYOTA VEHICLE REPAIR SERVICE SITE.TOTAL COST SO FAR FOR THE ABOVE IS 158.00 PLUS 44.95 PLUS 1 WEEK DOWN TIME, DUE TO ALL JOINTS BAD AND VIBRATIONS AND SWAYING AROUND HAS CAUSED THE CV SHAFTS TO GET LOOSE GOOD SHAKE AND NOT IN TO OUT SIDEWAYS DIRECTION - UP TO DOWN THEY HAVE SLIGHT PLAY AND HEAR A CLUNK BOTH WAYS (TO BE REPLACED WHEN HAVE MONEY WILL BE ANOTHER 150 TO 195 BUCKS AND ANOTHER DAY OR 2 DOWN TIME, NOT SURE OF FRONT WHEEL BEARINGS YET OR THE REAR SWAY BAR ALL THEM LINKS , THIS IS HOW BAD THE SWAYING GOT SO NEEDS CHECKED ANY BACK PARTS WILL COST ME APPROX 240.00 -- REPLACED PARTS LOWER CONTROL ARMS WITH BALL JOINTS AND BUSHINGS ALONG WITH INNER PLUS OUTER TIE RODS ALONG WITH SWAY BAR LINKS WERE BOUGHT THROUGH AMAZON FROM DETROIT AXEL SELLER SO MAY BE ABLE TO GET RECEIPT IF NEEDED-- THE TIRE RE-BALANCED WAS DONE AT LYNN LAYTON FORD OF DECATUR ALABAMA 256-350-2120 CUSTOMER [XXX] INVOICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
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Complaint 11244562 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-07-19
(YYYY-MM-DD)
Date Added To File: 2019-08-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-08-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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