NHTSA ID Number: 11243224
Incident Date: 2019-08-12
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTFW1ET1DF
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WOODLAND, CA
Summary of Complaint
THE RECALL WAS TO BE RESOLVED BY END OF SECOND QUARTER 2019. VIN: [XXX] YEAR: 2013 MAKE: FORD MODEL: F-150 NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> AWAITING# RECALL DATE: FEBRUARY 12, 2019 MANUFACTURER RECALL NUMBER: 19S07 SUMMARY: ON YOUR VEHICLE, AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR. SAFETY RISK: AN UNINTENDED DOWNSHIFT INTO FIRST GEAR CAN CAUSE AN ABRUPT WHEEL SPEED REDUCTION, WHICH COULD CAUSE THE REAR TIRES TO SLIDE UNTIL THE VEHICLE SPEED SLOWS DOWN. THIS CONDITION COULD RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPROGRAM THE POWERTRAIN CONTROL MODULE WITH SOFTWARE THAT WILL PREVENT AN UNINTENDED DOWNSHIFT INTO FIRST GEAR IN THE EVENT OF AN INTERMITTENT OSS FAILURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR). F-150 3.5L, 5.0L, AND 6.2L VEHICLES: FORD MOTOR COMPANY IS WORKING AS QUICKLY AS POSSIBLE TO DEVELOP THE SOFTWARE FOR THIS REPAIR. WHEN THE SOFTWARE BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE (PARTS AND LABOR). THE SOFTWARE IS ANTICIPATED TO BE AVAILABLE BY LATE 2ND QUARTER, 2019. RECALL STATUS: RECALL INCOMPLETE MANUFACTURER NOTES: TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR CALL YOUR FORD DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Complaint 11243224 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-08-12
(YYYY-MM-DD)
Date Added To File: 2019-08-12
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-08-12
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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