NHTSA ID Number: 11242665
Incident Date: 2019-05-09
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-250
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 1FT7W2BTXFE
Vehicle Mileage At Failure: 28600
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: WADSWORTH, IL
Summary of Complaint
DEATH WOBBLE EXPERIENCED BY ME ON 5/10/19 DOING 60 ON RURAL ROAD. EXPERIENCED THE DEATH WOBBLE ON THE INTERSTATE GOING 65 AT LEAST 6 TIMES THE NEXT TIME. A MOTORCYCLE ALMOST CRASHED-FORD FIXED BY FRONT END ALIGNMENT-EXPERIENCED IT AGAIN AND ALMOST LOST CONTROL ON THE INTERSTATE. TOOK TO FORD TO REPAIR AND THE SVC MGR SUGGESTED WE FILE A CASE NUMBER WITH FORD CAS-22221345-C3V0P4 ON 7/23/19, FORD CUST EXPERIENCE SPECIALIST SUGGESTED WE TAKE TO ANOTHER DEALER, TOOK TO TOOK TO GORDIE BOUCHER WHO SAID IT RECOMMENDS REPLACING BOTH TIE RODS DUE TO INNER TIE ROD AT THE PITMAN ARM HAS PLAY IN IT AND THE RIGHT SIDE UPPER TIE ROD HAS PLAY IT IT TOOPREPLACED LEFT SIDE DRAG LINK AND THE RIGHT SIDE UPPER TIE. DEALER STATED WORSE TRUCK THEY HAD EVER DRIVEN. DEATH WOBBLE HAPPENED AGAIN GOING 35 DOWN HWY H IN KENOSHA COUNTY. EVERYTIME THIS HAPPENED WE HAD TO PULL OVER TO THE SIDE OF THE ROAD OR AN OFF RAMP ON THE INTERSTATE DUE TO CONSTRUCTION. WAITING FOR AN OFF RAMP IS THE SCARIEST BECAUSE YOU HOPE YOU CAN CONTROL THE TRUCK TO MAKE IT OFF THE INTERSTATE. MY HUSBAND DID RESEARCH AND FOUND OTHERS REPLACED THE FOLLOWING SO HE DID THE SAME-REPLACE THE STEERING SHOCK, THE STABILIZING BAR ASSEMBLY, THE TRACK BAR ASSEMBLY, AND THE FRONT SHOCKS. FORD DID 2 FRONT END ALIGNMENTS, THEY TURNED ROTORS ALSO..FORD CUSTOMER EXPERIENCE SPECIALISTS KEEPS TELLING US TO TAKE TO THE DEALER TO DETERMINE THE PROBLEM. PER FORD, TIRE TREAD AND WEAR ARE GOOD. IT APPEARS EVERYTHING MY HUSBAND HAS DONE HAS FIXED THE PROBLEM, BUT WE WILL SEE WHEN WE DRIVE DOWN THE ROAD ON OUR NEXT INTERSTATE TRIP. RIGHT NOW WE HAVE PAID OUT $1,675 AND MY HUSBAND HAS DONE ALL THE WORK. WE ARE SCARED TO DEATH THAT SOMETHING IS GOING TO HAPPEN. WE ARE UNSURE WHAT STEPS WE SHOULD BE TAKING, BUT WE ARE AFRAID WE COULD DIE AND NO ONE KNOWS ABOUT THIS.
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Complaint 11242665 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-05-09
(YYYY-MM-DD)
Date Added To File: 2019-08-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-08-08
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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