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NHTSA ID Number: 11230451

Incident Date: 2019-07-08

Manufacturer's Name: NissaneBay logo North America, Inc.

Vehicle/Equipment Make: NISSANeBay logo

Vehicle/Equipment Model: SENTRA

Model Year: 2013
9999 If Unknown Or N/A

Vehicle Identification Number: 3N1AB7AP1DL

Vehicle Mileage At Failure: 91528

Vehicle Speed: 62

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: SPRING, TX


Summary of Complaint

ON 07/09/2019, WHILE DRIVING AT HIGHWAY SPEEDS OF 60 MPH - 65 MPH, TRAVELING UP A SLIGHT OVERPASS, THE CVT TRANSMISSION ON MY 2013 NISSANeBay logo SENTRA SL SHIFTED, TO WHAT SEEMS TO ME, TO BE, THE 1ST GEAR. THE RPM IMMEDIATELY SHOT UP TO 7,000 RPM. I IMMEDIATELY RELEASED THE ACCELERATOR, BUT IT CONTINUED TO REV AROUND 5,000-7,000 RPM. I WAS LUCKY THE VEHICLE BEHIND ME SWERVED TO AVOID HITTING ME. THE TORQUE ALONE BROUGHT MY VEHICLE TO 40MPH, I CAME TO A STOP, PLACED IT IN PARK, AND TURNED OF MY VEHICLE ON THE SIDE OF THE FREEWAY. THIS OCCURRED AT THE JUNCTION ON INTERSTATE - 45 SOUTH, ON 2ND RIGHT LANE FOR EXITS TO 610 - EAST AND WEST. THIS INCIDENT OCCURRED WITHIN .5 - 1 MILES OF THESE COORDINATES ON I-45 SOUTH: 29.820626, -95.378574. THIS ISSUE OCCURRED AGAIN ON THE SAME DAY TRAVELING NORTH ON THE AIRLINE HOV LANE. I'VE ATTACHED A SCREEN SHOT OF A VIDEO I WAS ABLE TO TAKE DURING THE SECOND INCIDENT OF THE THAT DAY. VEHICLE IN MOTION AT HIGH SPEEDS 60-65 MPH IN HOUSTON TX ON INTERSTATE-45 SOUTH. THE VEHICLE WAS TRAVELING UP A SLIGHT OVER PASS. HOWEVER, THIS SAME ISSUE HAS OCCURRED ON A FLAT ROAD TRAVELING AT LOWER SPEEDS IN SITUATIONS OF STOPPING THEN ACCELERATING TO HIGHER SPEEDS (35 MPH OR 45 MPH). IT'S SLUGGISH TO SHIFT GEARS WITH A JERK MOTION WHEN IT FINALLY DOES SHIFT. THE UNSAFE CONDITION WAS INTRODUCED WHEN THE TRANSMISSION CAUSED MY CAR NOT TO ACCELERATE ON THE HOUSTON HIGH, IN A SITUATION WHERE CARS ARE MERGING OR SWITCHING LANES TO TAKE EXITS. I SPOKE TO A LOCAL NISSANeBay logo DEALER, AND THEY INVOICED ME AT $4,000-$5,000 DOLLARS. I INQUIRED A BIT MORE, AND THEY LET ME KNOW THAT I'M "LUCKY," AS THEY HAVE HAD SENTRA'S COME IN WITH ONLY 30,000 MILES. I ALSO SPOKE WITH NISSANeBay logo CUSTOMER AFFAIRS, EXPLAINED THE ISSUES TO SEE IF THERE WAS ANY WARRANTY I WAS UNAWARE OF, BUT NONE. SENTRA SL, 91,480 MILES. (ISSUES WITH TRANSMISSION OCCURRED EVEN AT 39K)

Check if your Nissan has a Recall


Complaint 11230451 Documents


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Investigations List


CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2019-07-08
(YYYY-MM-DD)

Date Added To File: 2019-07-09
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2019-07-09
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: POWER TRAIN

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = HybrideBay logo Electric

Vehicle Transmission Type [Auto, Man]:


(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child SeateBay logo:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:


SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name:


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