NHTSA ID Number: 11218845
Incident Date: 2019-06-08
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 2HKRW2H84KG
Vehicle Mileage At Failure: 7800
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: DERRY, N.H, NH
Summary of Complaint
OUR HONDA CRV IS A 2019 PURCHASED LITLLE OVER 4 MONTHS AGO 7800 MILES TO DARE. OUR PROBLEMS STARTED 17 DAYS AGO WITH A ROUTINE FIRST OIL CHANGE. AT THAT TIME WERE ADVISE OF SOFTWARE RECALL AND THEY SAID WAS COMPLETED AND OK TO DRIVE. 6 DAYS LATER AN ELECTRICAL.OR SOFTWARE PROBLEM OCCURRED AND ALL 13 ICONS ON DASHBOARD WENT OFF WHILE DRIVING. ALARMS AND WARNINGS ON DASH AS WELL. BROUGHT BACK TO HONDA AND THEY REBOOTED AND SAID FOUND NO ISSUE.A DAYNOR SO LATER SAME ISSUE AND BROUGHT BA K TO HONDA AUTOFAIR MANCHESTER NH AND THEY KET CAR 4 DAYA AND WORKED WITH HONDA TECH REPLACED TURBO AND RESET SOFTWARE AND SAID MIGHT BE RELATED TO ORIGIGINAL SOFTWARE ISSUE RECALL. A FEW DAYS LATE ON JUNE 8TH WHILE STARTING A 65 BIRTHDAY CELEBRATION FOR MY WIFE WE HEARD THE LOUDEST SHREAKING ALARM WHEN WE WENT OUT FRONT TO DRIVEWAY WE FOUND IT WAS OUT XAR AND AIR BAG HAD DEPLOYED ON ITS OWN WHILE NOT MOVING IN DRIVEWAY. THE ALARM WAS AO BAD PEOPLE DRIVING BY STOP TO HELP. SMOKE WAS POURING FROM DASHBOARD. AGAIN WE CALL HONDA AND THEY TOWED RO HONDA MANCHESTER ONLY AGAIN TO GIVE US YET ANOTHER RENTAL. WHEN GOING BACK TO GET PHONE CORD FROM DIAABLED CAR A GROUP OF HONDA PLOYEES SURROUNDED VEHICLE IN DISMAY. ONE SAID TO ME IS THAT YOUR VEHICHKE I SAID YES AND THWY SAID YOUR LUCKY YOU WERENT KILLED IF THAT HAPPENED WHILE DRIVING. THIS IA WE WE ARE AT 17 DAYS LATER FROM FIRST OIL CHANGE. WE ARE IN FEAR OF DRIVING THIA CAR. HONDA NEW ABOUT THIA PROBLEM AND HAS NOT DECIDED TO SEND OUT RECALL TILL JULY8 2019. ANOTHER MONTH!!! HOW MANY LIVED WILL BE LOAT OR SERIOUS INJURIES BECAUSE OF THISNEGLIGENCE
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Complaint 11218845 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-06-08
(YYYY-MM-DD)
Date Added To File: 2019-06-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-06-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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