NHTSA ID Number: 11217273
Incident Date: 2019-05-30
Manufacturer's Name: PACCAR
Incorporated
Vehicle/Equipment Make: KENWORTH
Vehicle/Equipment Model: T880
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: 154761
Vehicle Mileage At Failure: 219000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: DORR, MI
Summary of Complaint
TURN SIGNALS FAIL TO CONTINUE TO FLASH EVEN AFTER SELECTED. DASH INDICATOR LIGHT WILL RAPID FLASH BUT NOTHING OUTSIDE THE TRACTOR OR THE TRAILERS WILL ILLUMINATE. TRACTOR HAS BEEN BACK TO DEALER SEVERAL TIMES. THEY "REFLASH" THE TRUCK CAB CONTROL COMPUTER BUT THAT HAS NEVER YET FIXED THE PROBLEM. THE DEALER MECHANICS AND TECHS SIMPLY SHRUG AND SAY IT IS A "KENWORTH THING" AND THEY DON'T KNOW WHAT TO DO NEXT. THE COMPANY I WORK FOR HAS TWO OF THESE TRACTORS WITH SERIAL NUMBERS ONLY ONE NUMBER APART AND BOTH TRACTORS HAVE THE IDENTICAL PROBLEM. IT IS AN INTERMITTENT PROBLEM AND SOMETIMES THE TRACTOR WILL RUN SEVERAL DAYS AND NEVER FAIL TO ILLUMINATE THE TURN SIGNAL LIGHTS AND THEN IT WILL SUDDENLY FAIL AGAIN. USUALLY THE TURN SIGNALS FLASH A FEW TIMES AND THEN BEGIN THE RAPID FLASH SEQUENCE AND STOP WORKING. I HAVE HAD SEVERAL CLOSE CALLS WITH SURROUNDING MOTORIST NOT UNDERSTANDING THAT I STILL INTEND TO BEGIN OR COMPLETE A TURN BUT THEY GET CONFUSED BECAUSE THE TURN SIGNALS STOP WORKING. SOMETIMES SELECTING THE OPPOSITE DIRECTION WILL GET THEM WORKING AGAIN. SOMETIMES PRESSING THE BRAKE PEDAL TO ILLUMINATE THE BRAKE LIGHTS (IF NOT ALREADY PRESSED) WILL GET THEM FLASHING AGAIN. VEHICLE CAN BE IN MOTION OR STATIONARY, PULLING ONE TRAILER OR TWO (I USUALLY PULL DOUBLES OR TWO TRAILERS). I HAVE SPOKEN WITH SEVERAL OTHER T880 KENWORTH DRIVERS FROM OTHER COMPANIES AND THEY TOO HAVE NOTICED THE PROBLEM. DEALER IS MICHIGAN KENWORTH GRAND RAPIDS MI. THE PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS AND 219000 MILES. I HAVE WRITTEN IT UP ON OUR DVIR FORMS AND IT HAS YET TO BE CORRECTED. OUR SHOP DOESN'T KNOW HOW TO FIX AN INTERMITTENT PROBLEM LIKE THIS. OF COURSE IT NEVER FAILS IN THE SHOP DURING A ROUTINE SERVICE.
Check if your Kenworth has a Recall
Complaint 11217273 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2019-05-30
(YYYY-MM-DD)
Date Added To File: 2019-06-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2019-06-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EXTERIOR LIGHTING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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