NHTSA ID Number: 11154392
Incident Date: 2018-10-20
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: FIT
Model Year: 2009
9999 If Unknown Or N/A
Vehicle Identification Number: JHMGE88419S
Vehicle Mileage At Failure: 96605
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: CARLISLE, PA
Summary of Complaint
THE CAR DASHBOARD LIGHTS/RADIO LOST ALL POWER FOR 2-3 SECONDS AND THEN THE EPS LIGHT ON THE DASHBOARD LIT UP. THE CAR LOST POWER STEERING AND WAS EXTREMELY HARD TO STEER DURING THIS TIME. STEERING WHEEL LOCKED WHILE DRIVING AND COULD NOT TURN IT FOR THE 2-3 SECONDS THAT THE CAR SYSTEMS WERE 'OFFLINE.' THE NEXT DAY, THE CAR DID THE SAME THING AND I LOST POWER STEERING WHILE DRIVING AT VARIOUS SPEEDS IN VARIOUS WEATHERS THROUGHOUT THE DAY ON BOTH THE HIGHWAY AND BACK ROADS. UTTERLY TERRIFYING. TOWED IT TO THE HONDA DEALERSHIP. THEY WERE UNABLE TO REPLICATE THE ISSUES AND CAR WAS RETURNED TO ME WITH 0 FIXES DONE. WAS ADVISED TO PICK UP THE VEHICLE AND DRIVE IT AS NORMAL SINCE NO COMPLAINTS COULD BE PROVEN WITH DIAGNOSTIC TESTING. DROVE IT WITH TREPIDATION FOR THE NEXT 5 DAYS AND ON THE 5TH DAY, THE CAR AGAIN LOST ALL POWER TO VEHICLE, DASHBOARD LIGHTS LIT UP, ENGINE LIGHT LIT UP, RADIO TURNED OFF AND TURNED BACK ON, STEERING BECAME VERY DIFFICULT AND WHEEL LOCKED WHILE DRIVING. CAR CONTINUED TO DO THIS OVER THE PERIOD OF AN HR 50+ TIMES. PARKED CAR, VIDEO RECORDED IT LOSING POWER, EPS LIGHT TURNING ON/RADIO TURNING ON/OFF, STEERING WHEEL LOCKING WHILE PARKING AND DRIVING. TOWED IT A 2ND TIME TO THE HONDA DEALERSHIP WHO HAS DRIVEN IT A TOTAL OF 38 MILES WITH NOTHING BEING ABLE TO BE PROVEN WITH DIAGNOSTIC TESTING. NO HARD CODES TO BE FOUND, AS ANYTIME THE CAR IS TURNED OFF ALL CODES ARE ERASED FROM THE EPS SYSTEM. CALLED HONDA CORP. AND THEY STATED SINCE THERE IS NO RECALL ON MY VIN NUMBER THAT NO PROBLEM EXISTS FOR THIS VEHICLE AND SINCE THE DEALERSHIP CANNOT PROVE ANY ISSUES THROUGH DIAGNOSTIC TESTING THAT MY CLAIM IS UNFOUNDED. HONDA SERVICE BULLETIN 14-058 WAS RELEASED AND THE WARRANTY EXTENDED FOR 2007-08 HONDA FITS, BUT THEY ARE DENYING ISSUES WITH 2009 EVEN THOUGH THERE ARE REPORTS ALL OVER THE INTERNET ABOUT THEM. DEALERSHIP UNWILLING TO FIX 'UNKNOWN ISSUE'.
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Complaint 11154392 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-10-20
(YYYY-MM-DD)
Date Added To File: 2018-11-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-11-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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