NHTSA ID Number: 11154017
Incident Date: 2018-01-01
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SEQUOIA
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 5TDBT48A74S
Vehicle Mileage At Failure: 110000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ERLANGER, KY
Summary of Complaint
I PURCHASED A TOP OF THE LINE '04 TOYOTA SEQUOIA IN JANUARY OF THIS YEAR FOR ALMOST 9K. IT HAS LESS THAN 110K MILES ON IT AND IN PRISTINE CONDITION. WE TOOK IT TO THE SHOP IN AUGUST BECAUSE WE THOUGHT IT NEEDED A FRONT END ALIGNMENT. NOPE! THIS WAS THE FRAME THAT WAS RECALLED UNDER THE TUNDRA TRUCKS FOR RUSTING OUT BECAUSE THE FRAMES WERE NOT BUILT CORRECTLY. NO WHERE IN MY RESEARCH DID THE RECALL MENTION THE SEQUOIAS. THE FRAME IS RUSTED SO BADLY THAT IT ISN'T EVEN SAFE FOR ME TO DRIVE. I HAVE BEEN TO KERRY TOYOTA IN FLORENCE KY, AND SPOKE WITH SEVERAL DIFFERENT PEOPLE AND KEEP BEING TOLD THERE IS NOTHING YOU TOYOTA CAN DO ABOUT IT BECAUSE THE PREVIOUS OWNER DIDN'T TAKE IT IN WHEN THE RECALL WAS ACTIVE AND HAVE THE SPECIAL SPRAY COATING SPRAYED ON TO THE FRAME. THIS IS ABSOLUTELY OUTRAGEOUS. YOU HAD A RECALL ON THESE FRAMES AND DIDN'T INCLUDE THE SEQUOIA MODEL NAME AND TOYOTA KNEW THESE FRAMES WOULD BECOME DANGEROUS AND DETRIMENTAL TO THE LIFE OF THE CAR. THIS ISN'T A FEW HUNDRED DOLLAR FIX WHICH WE COULD DEAL WITH, IT'S 7 THOUSAND OR MORE DOLLARS FIX AFTER I PAID ALMOST 9K FOR A CAR THAT HAD LESS THAN 110K MILES AND IS OTHERWISE IN PERFECT CONDITION. WHEN WE PURCHASED THE CAR YOU COULDN'T TELL THAT THE FRAME WAS RUSTED SO BAD BECAUSE SOMEONE HAD SPRAYED UNDERCOATING ALL OVER THE FRAME. THIS CAR AND THE CONDITION IT IS IN MINUS THE FRAME SHOULD LAST ANOTHER 200K MILES OR MORE. I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT, I SPENT ALL THAT MONEY ON IT AND I CAN NOT BELIEVE THAT WITH EVERYONE WE HAVE SPOKEN TO NO ONE WANTS TO MAKE THIS RIGHT ESPECIALLY BECAUSE YOUR COMPANY KNEW HOW DETRIMENTAL AND DANGEROUS THIS FRAME IS, AND HERE I AM DRIVING MY CHILDREN AROUND IN IT. IT IS ATE UP WITH RUST SO BAD THAT IT CAN'T EVEN BE WELDED.
Check if your Toyota has a Recall
Complaint 11154017 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-01-01
(YYYY-MM-DD)
Date Added To File: 2018-11-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-11-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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