NHTSA ID Number: 11153401
Incident Date: 2017-11-28
Manufacturer's Name: Volkswagen
Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: A4 ALLROAD
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: WAUAFAFL7EN
Vehicle Mileage At Failure: 43995
Vehicle Speed: 5
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: BRONX, NY
Summary of Complaint
I ORIGINALLY TOOK IN MY VEHICLE TO THE TOWN AUDI DEALERSHIP AT 43,995 MILES ON NOVEMBER 28TH, 2017 COMPLAINING OF CVT HESITATION AND DELAYING BEFORE ENGAGING BETWEEN GEAR SHIFTS BUT OCCURRING MORE ON INCLINES AND DOWNSLOPES. THEY CLAIMED THEY COULD NOT REPLICATE THE ISSUE AND THAT WHAT I WAS EXPERIENCING MIGHT HAVE BEEN THE DELAY THE TRANSMISSION THAT IS ALSO TURBOCHARGED, MAKES NORMALLY. UNCONVINCED AND STILL EXPERIENCING THE SAME SYMPTOMS AND JERKING NOW AT LOW RPMS, AND GROWLING METAL NOISE ACCELERATING ON INCLINE, I TOOK IT IN AGAIN AT 46,053 MILES ON FEBRUARY 5TH, 2018. THIS TIME AGAIN, THEY COULD NOT REPLICATE THE ISSUE. FINALLY, ON NOVEMBER 12TH, 2018 I TAKE IT IN AGAIN COMPLAINING OF THE SAME ISSUES, THIS TIME IM AT 55,553 MILES AND OUT OF WARRANTY. THEY WERE APPARENTLY ABLE TO REPLICATE IT THIS TIME AND ADVISED ME THAT I NEEDED A NEW TRANSMISSION. THIS ISN'T THE FIRST TIME THAT AUDI IS UNDER THE SCOPE REGARDING FAULTY CVT TRANSMISSIONS, THIS CAR IS A MONTH SHY OF 5 YEARS, VALUE OF THE CAR IN ITS CONDITION IS 14,000 ROUGHLY AND THIS IS AT LEAST A 10,000 REPAIR, ON A 55,553 MILE ENGINE! BECAUSE OF THE TRANSMISSION'S HESITATION AND JERK, CONDITIONS IN NYC DURING THE SNOWSTORM THIS PAST WEEK MADE DRIVING EVEN MORE HAZARDOUS AND ANXIETY DRIVEN, AS MY CAR KEPT ROLLING BACK AFTER BEING AT A FULL STOP AND SLOWLY ACCELERATING TO MOVE FORWARD, ONLY TO HAVE TO BREAK IN A SLOW PUMPING MANNER IN ORDER TO PREVENT A HARD STOP THAT WOULD CAUSE ME TO SLIDE IN REVERSE AND COLLIDE WITH THE VEHICLE BEHIND ME....SEVERAL TIMES DURING A 5 HOUR COMMUTE THAT WOULD ONLY TAKE 30 MINS NORMALLY. AUDI SHOULD BE LIABLE TO COVER REPAIRS ON THEIR FAULTY TRANSMISSION.
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Complaint 11153401 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-11-28
(YYYY-MM-DD)
Date Added To File: 2018-11-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-11-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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