NHTSA ID Number: 11142557
Incident Date: 2018-10-12
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ROGUE
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: JN8AT2MV2JW
Vehicle Mileage At Failure: 4400
Vehicle Speed: 5
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: LAUREL, MD
Summary of Complaint
I WAS DRIVING AROUND 11AM USING LOCAL ROADS. I HAD BEEN DRIVING ABOUT 5 MINUTES WHEN I PULLED UP TO A STOP SIGN. IT WAS A CLEAR DAY, LIGHT TRAFFIC, DRY PAVEMENT, NO LEAVES OR OTHER ROAD DEBRIS. AS I PULLED AWAY FROM THE STOP SIGN, WITHIN 20 FEET, THE CAR SUDDENLY STARTED SHAKING AND STOPPING. IT MADE AN INCREDIBLY LOUD NOISE. I IMMEDIATELY PULLED OVER THE SHOULDER. THERE WERE NO MESSAGES ON THE DASH OR BEHIND THE STEERING WHEEL. AFTER SITTING THERE A FEW MINUTES, I PROCEEDED HOME WITHOUT FURTHER INCIDENT. LATER THAT DAY, I DROPPED THE CAR OFF AT THE CAR DEALER TO CHECK INTO THIS PROBLEM. I WAS GIVEN A LOANER CAR, AND BY THE FOLLOWING MONDAY, GOT A CALL TO COME AND PICK UP MY CAR. THE SERVICE TEAM WAS UNABLE TO REPLICATE THE PROBLEM, SO NOTHING WAS FIXED. THIS ALSO HAPPENED ON SEPTEMBER 24, 2018. THIS TIME, I WAS EXITING A HIGHWAY AND WAS SLOWING DOWN ON A RAMP. THE CAR SUDDENLY STARTED SHAKING AND MADE A LOUD NOISE. IT GRINDED TO A STOP. IT WAS STARTLING TO ME, AS I'VE NEVER HAD A CAR DO THIS TO ME BEFORE. I ASSUMED THERE WAS SOMETHING WRONG WITH THE ROAD SURFACE AND FIGURED THE ANTI-LOCK BRAKE OR THE COLLISION AVOIDANCE SYSTEM HAD ENGAGED. I WAS TAKING A FRIEND HOME FROM CANCER SURGERY THAT DAY, SO I DIDN'T THINK ABOUT IT A WHOLE LOT. I HAD OTHER WORRIES. IN CONSIDERING WHAT HAPPENED, I BELIEVE THAT THE BRAKES AUTOMATICALLY ENGAGED IN BOTH CASES. IT SEEMED LIKE THE CAR WAS DETERMINED TO STOP, EVEN THOUGH THERE WERE NO OBSTACLES IN MY WAY. I HAD NO CONTROL OVER THE CAR. IT'S AN UNNERVING THING TO HAVE OCCUR, BUT AT LEAST I WAS GOING SLOW AND DIDN'T HAVE CARS BEHIND ME. I'M CONCERNED THAT IF IT HAPPENED AS I'M GOING AT A HIGH RATE OF SPEED ON A HIGHWAY, IT COULD CAUSE A CAR TO REAR-END ME, OR CAUSE MY CAR TO SWERVE OUT OF CONTROL AND CAUSE AN ACCIDENT.
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Complaint 11142557 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-10-12
(YYYY-MM-DD)
Date Added To File: 2018-10-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-10-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FORWARD COLLISION AVOIDANCE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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