NHTSA ID Number: 11110784
Incident Date: 2018-07-03
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 1C6RR6LM4FS
Vehicle Mileage At Failure: 55000
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: LAS VEGAS, NV
Summary of Complaint
THERE ISN'T ENOUGH ROOM FOR THE ENTIRE ORDEAL, BUT I WILL DO MY BEST TO CONGEST IT. JUNE 19TH: WENT TO DEALER SHIP WITH CHECK ENGINE LIGHT, NOBODY THERE KNEW WHAT IT MEANT, AND THEY ERASED IT AND TOLD ME NOT TO WORRY ABOUT IT UNLESS IT COMES BACK. JULY 3RD: VACATION TRIP, ABOUT 2 HOURS INTO DRIVING, TRUCK LOOSES THROTTLE, SOLID CHECK ENGINE LIGHT COMES ON, "SERVICE ELECTRONIC THROTTLE CONTROL" SMOKE COMING FROM ENGINE BAY, SMELLED LIKE PLASTIC TO ME. FOUND WHAT LOOKED LIKE A MELTED QUARTER SIZED BOILING SPOT ON THE MANIFOLD? I BELIEVE. CHECKED THAT ENGINE LIGHT WAS SOLID, AND ON JUNE 19TH WAS TOLD IF LIGHT IS SOLID, IT'S SAFE TO DRIVE, IF IT'S BLINKING SHUT OFF IMEDIATELY. IT WAS SOLID. VACATION'S OVER, DRIVE BACK TO VEGAS AT ABOUT 40-50MPH (TRUCK WOULDN'T GO ANY FASTER) ON BLINKERS THE WHOLE WAY WITH MY FIANCEE IN THE PASSANGER SEAT, AND 3 YEAR OLD SON IN THE BACK SEAT. AN HOUR OURSIDE OF VEGAS, TRUCK WAS THROWING FLAME BALLS AND SPARKS OUT THE REAR, IMMEDIATELY PULLED OFF TO THE DESERT, AND EVACUATED MY SON AND FIANCEE. GRABBED RED BULLS AND GREEN TEAS TO DOUSE THE FIRE. GOT THE FIRE OUT AFTER SEVERAL MINUTES. IF I DIDN'T NOTICE THE SPARKS OR FIREBALLS, OR IF A FUEL LINE CAUGHT ON FIRE, WE COULD HAVE DIED. THE ENTIRE UNDERSIDE OF THE TRUCK WAS BURNED AND THE DPF ON THE EXHAUST WAS GLOWING BRIGHT RED STILL. I SPOKE WITH AN ORIGINAL ENGINEER ON THE TRUCK, THROUGH A FACEBOOK GROUP FOR THESE TRUCKS, WHICH HE STATES 2 WEEKS PRIOR WHEN I TOOK THE TRUCK IN, THE EGR MUST HAVE STARTED MALFUNCTIONING, AND THEY SHOULDN'T HAVE BRUSHED ME OFF. WHICH LED TO IT STICKING OPEN, AND BLOWING A HOLE IN THE INTAKE MANIFOLD (THE BURNING PLASTIC SMELL) WHEN I WAS DRIVING BACK TO SAFETY (IN THE MIDDLE OF NOWHERE), A REGENERATION OCCURED CAUSING THE DPF TO FILL UP, AND ESSENTIALLY EXPLODE, AND CATCH THE TRUCK ON FIRE. TRUCK IS AWAITING REPS FROM DETROIT.
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Complaint 11110784 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-07-03
(YYYY-MM-DD)
Date Added To File: 2018-07-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-07-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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