NHTSA ID Number: 11102419
Incident Date: 2018-06-15
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 1G11C5SL7EF
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: CROWN POINT, IN
Summary of Complaint
I BELIEVE MY 2014 CHEVROLET MALIBU IS EXPERIENCING A MANUFACTURING RECALL INVOLVING DRIVING VISIBILITY ISSUES WITH THE DEFROST/DEFOGGER SYSTEM THAT WAS RECALLED ON ALL 2014 CHEVROLET MALIBU'S MADE BETWEEN 06-2013 AND 11-2013. THE RECALL NUMBER I FOUND FOR THAT WAS #13V567000 AND THE RECALL CAME OUT ON 11-13-2013. THE EXACT DESCRIPTION FOR THIS RECALL STATES, ''THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL IN THESE VEHICLES MAY INTERMITTENTLY BECOME INOPERABLE WHEN THE VEHICLE IS STARTED, PREVENTING THE WINDSHIELD DEFROSTER FROM WORKING. THUS, THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS."' MY CAR WAS MANUFACTURED IN 09-2013. THE PROBLEM I'M HAVING IS I AM ONLY ABLE INTERMITTENTLY TURN ON MY AIR CONDITIONING, HEAT, AND DEFROST SYSTEM. SOMETIMES IT WILL TURN ON WHEN I TURN THE KNOB WITH THE FAN ICON, AND SOMETIMES IT WON'T TURN ON AT ALL, EVEN FOR PERIODS OF OVER 24 HOURS. NOT ONLY DOES THIS MEAN I CAN NO LONGER CONFIDENTLY CONTROL THE TEMPERATURE OF THE CAR, BUT I CAN'T ALWAYS USE MY DEFROST OPTION EITHER WHICH CREATES A MAJOR VISIBILITY SAFETY ISSUE. IT DOES NOT MATTER IF THE CAR IS IN MOTION OR IF IT IS PARKED FOR THIS TO OCCUR. WHEN THE SYSTEM DOES TURN ON, EVERYTHING WORKS FINE. THIS IS A CAR I'M STILL PAYING ON AND I'M NOT EVEN GAURAUNTEED TO BE ABLE TO USE THIS BASIC SAFETY FUNCTION WHEN NEEDED. I CONTACTED MY DEALER AND GAVE MY VIN NUMBER TO THEM, AND UNFORTUNATELY FOR ME THEY SAID MY SPECIFIC CAR WAS NOT APART OF THE 2014 CHEVROLET MALIBU RECALL. I'M ASKING IF MY INCIDENT COULD PLEASE BE INVESTIGATED AND RECONSIDERED AS PART OF THE RECALL CONSIDERING MY ISSUE MATCHES THE EXACT DESCRIPTION OF IT. I'M NOT SURE WHERE TO GO NEXT OR WHAT TO DO ABOUT THIS WHOLE PROCESS. I APPRECIATE AND THANK YOU FOR ALL YOUR TIME AND ATTENTION TO MY CONCERN.
Check if your Chevrolet has a Recall
Complaint 11102419 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-06-15
(YYYY-MM-DD)
Date Added To File: 2018-06-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-06-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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