NHTSA ID Number: 11102320
Incident Date: 2018-06-05
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CHARGER
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 2B3KA53H77H
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: CHARLOTTE, NC
Summary of Complaint
I PURCHASED A SET OF NEXEN ROADIAN HP 102V TIRES IN JULY 2015, SIZE 265/35/22. I RECENTLY WENT TO GET MY VEHICLE SERVICED WHEN I WAS TOLD THAT I NEEDED NEW TIRES AND WAS ASKED TO COME TAKE A LOOK. ALL 4 OF MY TIRES HAD CRACKED AROUND THE SHOULDER OF THE TIRES, AND THE CRACKING WAS ON THE OPPOSITE SIDE OF THE TIRE THAT I HAVE NO VISION OF. THIS IS A SERIOUS MATTER THAT I WOULDN'T HAVE NEVER KNOWN IF I HADN'T TAKEN MY VEHICLE IN TO BE SERVICED. I HAVE ONLY PUT A LITTLE OVER 20,000 MILES ON THESE TIRES AND THE TREADING IS GREAT WHICH DOESN'T SHOW ANY SIGNS OF NEGLECT. THE PLACE I PURCHASED THE TIRES FROM AGREED THAT THE TIRES ARE IN GREAT CONDITION, & THE TIRES HAD THE CORRECT PRESSURE IN THE ETC. THEY ALSO SAID THAT I'M NOT THE FIRST PERSON THAT HAS COME IN WITH THE SAME ISSUE WITH NEXEN ROADIAN HP TIRES. THEY SENT ALL OF THE PAPERWORK IN TO THE MANUFACTURER AND THEY ARE THE WORST. BERNARDO WAS VERY RUDE AND TRYING TO PUT BLAME ON THE CUSTOMER (ME) WHEN HE WAS CLEARLY TOLD BY THE PLACE I PURCHASED THE TIRES FROM WHICH ARE THE SAME ONE'S THAT TOOK PICTURES OF THE TIRES AND DID THE INSPECTION THAT THEY SEE ABSOLUTELY NO FAULT OF MINE AND THAT THE TIRES ARE JUST DEFECTIVE. SO THEN I ASKED FOR THE DOT NUMBERS, AND WHAT DO WE DISCOVER??? THE MANUFACTURING DATE WAS STAMPED 4715, HOW COULD THIS BE IF I PURCHASED THE TIRES IN JULY 2015? THERE IS SOMETHING SHADY GOING ON AND NEXEN NEEDS TO BE INVESTIGATED, MY CAR HAS BEEN AT MCCARTHY TIRE FOR 2 WEEKS AND NOW THAT THE DOT ISSUE HAS BEEN DISCOVERED NO ONE HAS AN ANSWER TO WHY IT'S STAMPED FOR THE 47TH WEEK OF 2015, IT'S ONLY 52 WEEKS IN A YEAR WHICH MEANS I WOULD'VE HAD TO BY THOSE TIRES IN NOVEMBER 2015. THE REVIEWS I'M READING ON NEXEN TIRES ARE EXACTLY THE SAME ISSUE THAT I'M HAVING, WHAT IS IT GOING TO TAKE BEFORE A RECALL IS DONE ON NEXEN TIRES?
Check if your Dodge has a Recall
Complaint 11102320 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-06-05
(YYYY-MM-DD)
Date Added To File: 2018-06-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-06-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: WHEELS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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