NHTSA ID Number: 11099943
Incident Date: 2018-05-01
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: RIO
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: D6295804
Vehicle Mileage At Failure: 93000
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ALEXANDER CITY, AL
Summary of Complaint
I WAS DRIVING WITH MY DOG TO A VET APPOINTMENT. I HEARD A NOISE THAT SOUNDED LIKE I HIT A POT WHOLE BUT I LOOKED AND THERE WAS NO WHOLE AND THE CAR WAS STILL DRIVING LIKE NORMAL SO I CONTINUED ON MY WAY. THERE WAS A DETOUR FOR ROAD CONSTRUCTION I ENDED UP HAVING TO PULL OVER BECAUSE I DID NOT KNOW WHERE I WAS. THE CAR DIED SEEMED TO BE BECAUSE OF THE BATTERY LOSS POWER SO I LET THE CAR REST AND WALKED MY DOG .THEN GOT BACK IN MY CAR IT STARTED BACK UP AND TURNED AROUND ON THE HIGHWAY. THEN MINUTES AFTER GOING MY CAR LOST POWER AND THE SPEED REDUCED TO 40 MILES PER HOUR WHEN I HAD BEEN DRIVING 65 MPH. ALL THE WARNING LIGHTS CAME ON AND IT MADE A NOISE FROM UNDER THE CARRIAGE /BODY OF THE CAR.THIS ALL HAPPEN AT THE SAME TIME. I WAS ABLE TO COAST INTO A GAS STATION/ CONVENIENCE STORE. I LIVE IN ALABAMA AND IT WAS LIKE 90 DEGREES THAT DAY. I TRIED TO RESTART THE CAR WHEN SOMEONE TRIED TO HELP ME AND IT THREW METAL FROM UNDER THE BODY AT US. LATER FOUND OUT IT THREW A ROD .I AM UNDER 100,000 MILES AND WAY UNDER 10 YEARS ON THE WARRANTY AND HAVE BEEN INFORMED BY A MECHANIC THAT IT THREW A ROD AND THERE IS NO WAY TO TELL WHAT CAUSED IT.THE ROD WENT THREW THE OIL PAN. I WAS LUCKY THERE WAS NO TRAFFIC AT THE TIME THIS ALL HAPPENED. KIA TRIED TO TELL ME IT HAD TO BE A RECALL TO BE COVERED UNTIL I WENT TO THERE OFFICE AND CONFRONTED THE WOMAN WHOM HAD SAID THAT TO ME. WHEN I TOLD HER I DID NOT HAVE ALL MY PAPER WORK /RECORDS ON THE MAINTENANCE SHE SAID THEY WOULD HAVE TO CHARGE ME TO LOOK AT IT TO DETERMINED WHAT CAUSED THE ENGINE TO THROW A ROD. I THEN TALKED TO A FRIEND OF A FRIEND THAT WORKS AT KIA FOR HELP AND I AM STILL WAITING FOR HIS REPLY IF THEY WILL HELP ME OR NOT.MY CAR IS 2013 KIA RIO .MY HUSBAND HAD GONE TO CULLMAN AL. WHICH IS ABOUT 3 HOURS FROM US THE WEEKEND BEFORE THIS HAPPENED AND HAD CHECKED THE OIL AND ADDED WHAT WAS NEEDED THEN .
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Complaint 11099943 Documents
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Last update on 2026-06-29 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2018-05-01
(YYYY-MM-DD)
Date Added To File: 2018-06-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-06-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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