NHTSA ID Number: 11075466
Incident Date: 2011-02-12
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4GR48K15C
Vehicle Mileage At Failure: 1
Vehicle Speed: 25
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: FAIRBORN, OH
Summary of Complaint
I HAVE OWNED MY VEHICLE SINCE 2008 AT 32,000 MILES, THE SUNROOF WORKED GREAT FOR A FEW YEARS THEN I NOTICED THAT THE SUNROOF WOULD CLOSE PASSED THE ROOF LINE OF THE JEEP. I DID NOT THINK OF IT MUCH BECAUSE I ASSUMED THAT THE JEEP WOULD HAVE A SECONDARY SEAL ON THE INSIDE OF THE ROOF LINE, IN BETWEEN THE HEADLINER TO KEEP DEBRIS AND WATER OUT OF THE INSIDE. THIS IS NOT THE CASE, IT STARTED SNOWING HEAVILY AND THE NEXT COUPLE OF DAYS THE SUN MELTED EVERYTHING AWAY. I GOT IN MY JEEP AND REALIZED WHILE I WAS DRIVING THAT I HAD WATER POURING ON MY LEG AND THROUGH THE MAP LIGHTS IN THE CENTER. BY THE TIME I GOT TO MY DESTINATION, WORK, MY PANTS WERE COMPLETELY SOAKED AND MY CENTER CONSOLE COMPLETELY DRENCHED. THIS BEING THAT THE SUNROOF HAD NOTHING TO KEEP THE MELTING SNOW OUT OF THE VEHICLE. SUNROOF IS MADE WITH A FAULTY COG SET THAT WEARS AWAY TOO QUICKLY. INSTEAD OF HAVING TO SPEND ALMOST ONE THOUSAND DOLLARS AS I WAS QUOTED IN 2011 FOR THEM TO PLACE IN A NEW COG MADE OF THE SAME BRITTLE PLASTIC. I CHOOSE TO STOP MY MOTOR FROM OVER CLOSING, RENDERING THE SUNROOF ALWAYS SHOWING UP IN SCANNERS AS OPEN. HOWEVER WITH ME CONCENTRATING THAT THE SUNROOF CLOSES CORRECTLY I STILL HAVE LEAKS IN THE SUNROOF. MY JEEP HAS TO STAY OUTSIDE, MEANING ANY TIME IT SNOW, BUT I'M NOT DRIVING, I ALWAYS HAVE TO BRUSH THE ROOF OFF JUST THE ENSURE I DON'T HAVE THE SAME ISSUES. MY VEHICLE NOW JUST PASSED 125000 MILES. SINCE THE ISSUES I'VE HAD OVER THE YEARS, I'VE PULLED UP THE CARPET WHILE CLEANING THE VEHICLE ONLY TO NOTICE SO MUCH RUST IN THE FLOOR PANS.. THANKFULLY I HAD THOUGHT TO PULL THE CARPET AND HAVE TAKEN PRECAUTIONARY MEASURES TO ENSURE THAT MY VEHICLE DOES NOT CONTINUE TO RUST.
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Complaint 11075466 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-02-12
(YYYY-MM-DD)
Date Added To File: 2018-02-28
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-02-28
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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