NHTSA ID Number: 11074445
Incident Date: 2016-06-14
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: PATRIOT
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 1C4NJRFB0ED
Vehicle Mileage At Failure: 36000
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: FALMOUTH, KY
Summary of Complaint
I PURCHASED A BRAND NEW 2014 JEEP PATRIOT LATITUDE FROM MARSHALL DODGE IN CRITTENDEN (WHICH SHOULD BE SHUT DOWN FOR HORRIBLE CUSTOMER SERVICE AFTER PURCHASING!) WAS A GREAT CAR FOR THE FIRST LITTLE BIT. I CAN NO LONGER DEPEND ON THIS VEHICLE ON THE INTERSTATE. AT INTERSTATE SPEED (65-70 MPH) THE CAR WILL BEGIN TO MAKE A SQUEAL NOISE AND WITHIN FIVE MINUTES I AM PLAYING LEAP FROG TO GET TO THE EMERGENCY LANE AT MAX SPEED OF (20 MPH) AND THE VEHICLE IS VERY JERKY. WHEN IT DOES THIS ALL FLUIDS IN THE CAR ARE FINE, GIVE IT ABOUT 20 MINUTES AND THE CAR WILL ACT NORMAL, BUT I CANNOT TRUST IT TO GET BACK ON THE INTERSTATE. THIS HAS BEEN GOING ON FOR TWO YEARS. I'VE TAKEN IT BACK TO THE DEALERSHIP THAT I PURCHASED IT FROM AND THEIR USELESS EXTENDED WARRANTY AND NOTHING GETS DONE! I HAVE CONTINUALLY BEEN TOLD THEY CANNOT FIND ANY SIGNS VIA COMPUTER IT HAS DONE ANYTHING LIKE THIS OR AFTER KEEPING IT FOR TWO WEEKS DRIVING IT AND LOOKING IT OVER IT HAS NO REASON TO. IT IS BEGINNING TO HAPPEN MORE FREQUENTLY AND AM FRUSTRATED I CAN TRUST MY ORIGINAL VEHICLE (THANKFULLY I DIDN'T TRADE IT IN TO THAT CROOKED DEALERSHIP) THAT HAS ALMOST 200,000 MILES ON IT, A 2004 SCION TC, MORE THAN A VEHICLE I BOUGHT BRAND NEW THAT STARTED BECOMING UNRELIABLE WITH 36,000 MILES ON IT. I FEEL LIKE I BOUGHT A LEMON AND THE DEALERSHIP DOESN'T WANT TO FIX IT. THIS VEHICLE CANNOT BE TRUSTED TO GET TO A TO B AND I FEEL LIKE I AM GETTING SCREWED BY MY JEEP DEALERSHIP AND JEEP. THERE SHOULD BE A RECALL ON THIS, THE MORE I RESEARCH THE MORE COMMON IT IS; OR JEEP SHOULD HAVE TO MAKE THESE VEHICLES RIGHT, BECAUSE THEY ARE EXTREMELY DANGEROUS AND COULD CAUSE A MAJOR ACCIDENT ON THE INTERSTATE! IF IT IS NEVER MADE RIGHT YOU CAN BET I WILL NEVER OWN ANOTHER JEEP PRODUCT AND I WILL BE SURE LET MY FAMILY AND FRIENDS KNOW JUST HOW DANGEROUS THEY ARE!
Check if your Jeep has a Recall
Complaint 11074445 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-06-14
(YYYY-MM-DD)
Date Added To File: 2018-02-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2018-02-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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