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NHTSA ID Number: 11055986

Incident Date: 2017-11-30

Manufacturer's Name: NissaneBay logo North America, Inc.

Vehicle/Equipment Make: NISSANeBay logo

Vehicle/Equipment Model: ARMADA

Model Year: 2009
9999 If Unknown Or N/A

Vehicle Identification Number: 5N1AA08D79N

Vehicle Mileage At Failure: 110000

Vehicle Speed: 0

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: ALISO VIEJO, CA


Summary of Complaint

THERE WAS A SUDDEN CATASTROPHIC FAILURE IN THE COOLING SYSTEM THAT ALLOWED FLUIDS TO MIX WITH THE TRANSMISSION. THE TRANSMISSION HAD TO BE COMPLETELY REBUILT ALONG WITH COMPONENTS WITH THE RADIATOR/COOLING SYSTEM. WE WERE AT A STOP WAITING TO TURN LEFT, WHEN THE SIGNAL TURNED GREEN, THE VEHICLE'S ENGINE REVVED AS WE TRIED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. CALLED AAA AS WE NEEDED TO BE TOWED TO AN AUTO SHOP. THE AUTO SHOP EXPLAINED THAT IT WAS A CATASTROPHIC FAILURE IN THE COOLING SYSTEM AND TRANSMISSION. REPAIR COSTS TOTALED $6000!!

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Complaint 11055986 Documents


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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2017-11-30
(YYYY-MM-DD)

Date Added To File: 2017-12-21
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2017-12-21
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ELECTRICAL SYSTEM

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = HybrideBay logo Electric

Vehicle Transmission Type [Auto, Man]:


(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child SeateBay logo:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:


SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name:


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