NHTSA ID Number: 11055538
Incident Date: 2017-12-11
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL3AP3FC
Vehicle Mileage At Failure: 90000
Vehicle Speed: 50
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: TUCSON, AZ
Summary of Complaint
GREETINGS, I AM WRITING THIS COMPLAINT TO NOTIFY THE NHTSA OF A DEADLY PROBLEM WITH THE CVT TRANSMISSION IN THE NISSAN ALTIMA! I HAVE EXPERIENCED THIS WHERE THE VEHICLE EITHER TURNS OFF, STUTTERS, OR AND HESITATES FOR SEVERAL SECONDS. THIS HESITATION IS DEADLY BECAUSE WHEN PULLING OUT OR MERGING ON TO A HIGHWAY THERE IS LOSS OF POWER AND THIS WILL CAUSE A FATAL ACCIDENT DUE TO THE VEHICLE NOT ACCELERATING AS EXPECTED. IN FACT, THIS ISSUE IS SO PREVALENT THAT NISAAN REPROGRAMMED THE TRANSMISSION CONTROL MODULE (TCM). THIS HALF MEASURE IS LITTLE TOO LITTLE TOO LATE AS TRANSMISSION DAMAGE HAS ALREADY OCCURRED AND IT LEADS TO PREMATURE FAILURE. THIS FAILURE LEADS TO THE VEHICLE BEING A HAZARD IN TRAFFIC. I PERSONALLY HAVE DOZENS OF ACCOUNTS WHERE THIS HAS HAPPENED TO ME. THE MOST RECENT WAS ON 12/11/17 WHILE DRIVING ON A BUSY STREET WHEN THE CAR SIMPLY LOST POWER AND DIED IN THE MIDDLE OF THE STREET. A CAR BEHIND SWERVED EXCESSIVELY TO AVOID HITTING ME AND IN DOING ALMOST HAD AN ACCIDENT WITH ANOTHER MOTORIST! THE CAR HAD TO BE PUSHED INTO A NEARBY PARKING LOT AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP RAN A DIAGNOSTIC AND CONFIRMED THE TRANSMISSION NEEDED TO BE REPLACED. I FOUND THIS RATHER DUBIOUS AS THE VEHICLE IS A 2015. I BEGAN INVESTIGATING THIS ISSUE FURTHER. UPON FURTHER INVESTIGATION, I FOUND THIS PROBLEM IS EXTREMLY PREVALENT WITH THIS MODEL. THERE ARE THOUSANDS OF INCIDENTS OF OWNERS HAVING AN EXPERIENCE AKIN TO MINE. NISSAN IS AWARE OF THIS PROBLEM AND HAS YET TO ADMIT FAULT. THE REPROGRAMMING OF THE TCM IS A CLEAR INDICATION NISSAN IS AWARE OF THE ISSUE AND IS ATTEMPTING TO REMEDY IT BY ELIMINATING CERTAIN SHIFT POINTS; HOWEVER, IT IS INADEQUATE AND THE DAMAGE HAS ALREADY BEEN DONE. THE LIVES OF PEOPLE ARE AT STAKE WITH THIS TRANSMISSION! IS IT JUST OF MATTER OF TIME BEFORE THE LOSS OF LIFE WILL OCCUR BECAUSE OF THIS FAULTY CVT TRANSMISSION! THANK YOU!
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Complaint 11055538 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-12-11
(YYYY-MM-DD)
Date Added To File: 2017-12-19
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-12-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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