NHTSA ID Number: 11053757
Incident Date: 2017-11-13
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 5TDBA22C15S
Vehicle Mileage At Failure: 164000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: Yes
Consumer Location: DURANGO, CO
Summary of Complaint
I WAS COMPLETELY STOPPED IN MY SIENNA AWD AT A TRAFFIC LIGHT AT THE TOP OF A FREEWAY ON-RAMP IN A MAJOR CITY, AND REAR-ENDED BY A VEHICLE BEGINNING TO TRAVEL DOWN THE ON-RAMP AT AN UNKNOWN BUT HIGH RATE OF SPEED AND NOT HEEDING THE TRAFFIC SIGNAL. ON IMPACT, THE REAR CARGO COMPARTMENT OF MY SIENNA CRUSHED INWARD SO FAR THAT IT CAUSED THE THIRD ROW BENCH SEAT TO MOVE FORWARD AND PROPEL THE SEAT PART OF THE BENCH SEAT INTO THE BACKS OF THE SECOND ROW CAPTAIN'S CHAIRS IN FRONT OF IT. THIS WOULD HAVE CRUSHED THE LEGS AND MAYBE WHOLE BODY OF ANYONE SEATED IN THE OUTER TWO SEATS OF THE REAR BENCH SEAT, AND PERHAPS IN THE MIDDLE POSITION AS WELL. I FOUND A PIECE OF PAPER BAG CAUGHT BETWEEN THE BOTTOM SEAT EDGE OF THE BENCH SEAT AND THE BACK OF A CAPTAIN'S CHAIR, AND I COULD NOT PULL THAT PIECE OF PAPER FREE. I HAD TO PULL REALLY HARD TO REMOVE THE LARGE PACK OF TOILET TISSUE, SHOWN IN THE UPLOADED PHOTO, IN ORDER TO DISLODGE IT FROM THE REAR BENCH SEAT AREA. THE TISSUE PACK LIKELY IS NARROWER THAN THE TRUNK OF AN ADULT HUMAN BODY WHICH COULD HAVE BEEN CAUGHT THERE, WITH LEGS ALSO CRUSHED BY THE LOWER PORTION OF THE BENCH SEAT AS IT IMPACTED THE BACK OF THE CAPTAIN'S CHAIR IN FRONT OF IT. I BELIEVE THE CAUSE OF THIS SAFETY PROBLEM IS A POOR DESIGN; INADEQUATE REAR-CRASH PROTECTION FOR THIRD-ROW PASSENGERS, WHO USUALLY ARE CHILDREN. AS A PARENT AND VEHICLE OWNER, I WAS NEVER WARNED ABOUT THE GREAT DANGER MY CHILDREN COULD BE IN IF THEY SEATED ANYWHERE ALONG THE THIRD-ROW BENCH SEAT DURING A REAR-END COLLISION. I'M TRAUMATIZED BY THE THOUGHT OF A CHILD OR ANYONE HAVING BEEN SEATED IN THE THIRD ROW AT THE TIME OF THIS COLLISION, WHICH FORTUNATELY THEY WERE NOT IN THIS INSTANCE.
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Complaint 11053757 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 2
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: Yes
Was Incident Reported To Police: Yes
Date Of Incident: 2017-11-13
(YYYY-MM-DD)
Date Added To File: 2017-12-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-12-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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