NHTSA ID Number: 11042939
Incident Date: 2017-10-08
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 1C4PJMDS7EW
Vehicle Mileage At Failure: 60629
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: MIDLOTHIAN, TX
Summary of Complaint
AT THE TIME I DISCOVERED THE PROBLEM MY JEEP WAS STOPPED. I HAD JUST TOWED IT BEHIND MY MOTORHOME FOR 40 MILES. THE FRAME TO WHICH THE TOW BAR IS ATTACHED HAD ALL THE WELDS BROKEN ON BOTH SIDES OF THE JEEP. THE FRAME PIECES ARE ALUMINUM. PICTURES WILL BE ATTACHED. I THINK THIS IS EXTREMELY SERIOUS AS THERE IS LITTLE OR NO INDICATION OF A PROBLEM UNTIL THE VEHICLE COMPLETELY BREAKS FREE. THIS IS NOT THE FIRST PROBLEM WITH THIS VEHICLE. A PDF FILE WILL BE INCLUDED IN THE ATTACHMENTS...UPDATED 11/16/17 *BF CONSUMER STATED ATTENTION NEEDS TO BRING A POSSIBLE DESIGN AND OR A MANUFACTURING DEFECT ON MY 2014 JEEP CHEROKEE. THIS INVOLVES THE ALUMINUM FRONT FRAME ASSEMBLY OF THE JEEP WHICH DOES NOT APPEAR TO BE ABLE TO WITHSTAND THE RIGORS OF BEING TOWED BEHIND A MOTORHOME ON THE NATIONS HIGHWAYS. ALSO, THE FRONT WHEEL WOBBLE (DEATH WOBBLE) COULD HAVE CONTRIBUTED PARTIALLY TO THE FAILURE, HOWEVER THAT WAS ALSO A DESIGN FLAW. UPDATED 9/18/18*JB
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Complaint 11042939 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-10-08
(YYYY-MM-DD)
Date Added To File: 2017-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: ADVANTAGE AUTOWORKS
Dealer's Telephone Number:
Dealer's City: NORTH RICHLAND HILLS
Dealer's State: TX
Dealer's Zipcode: 76180
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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