NHTSA ID Number: 11033172
Incident Date: 2017-10-03
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: PACIFICA
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 2C8GF68424R
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: LINDEN, MI
Summary of Complaint
BOUGHT MY 2004 PACIFICA FROM A DEALERSHIP USED ON JUNE 5 2017 AT THAT TIME I HAD THE OIL CHANGED AT THE DEALERSHIP THE NEXT DAY. NOTHING SAID ABOUT THE CRADLE ALMOST RUSTED OFF ON RIGHT SIDE. TOOK PACIFICA TO GET TIRES CAUSE I PLANNED A 1500 MILE TRIP IN A FEW DAYS AND WANTED GOOD TIRES. NEEDLESS TO SAY BESIDES $400 IN TIRES I HAD TO PUT $1800 INTO PARTS AND LABOR FOR STRUTS, TIE RODS, ARMS, BRAKE PADS, ROTORS AND VALVE STEMS. WAS SHOWN THE RUSTED CRADLE THAT WAS 3/4 RUSTED THROUGH AND TOLD IT SHOULD GET CHANGED BUT THE VEHICLE WAS SAFE TO TAKE ON MY TRIP. WHILE DRIVING WHEN GOING 25-35MPH WITH MY FOOT ON THE GAS PEDAL IT CHUGS LIKE ITS NOT GETTING GAS AND HAVE ALSO NOTICED IT NOW WHEN GOING 55 AND TAKING MY FOOT OFF THE GAS PEDAL IT DOING THE SAME THING. THERE'S BEEN 4 OR SO TIMES THE FUEL INDICATOR HAS GONE DOWN TO EMPTY AND BACK UP AGAIN ONCE WHILE IDLING IN A CONSTRUCTION ZONE AND ALMOST DIED TWICE. NEEDLESS TO SAY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR AN OIL CHANGE OCTOBER 3, THEY CHANGED OIL AND DID AN INSPECTION- MY VEHICLE IS NO LONGER SAFE AND NEED TO TALK TO THE DEALER WHO SOLD ME THE VEHICLE. RIGHT SIDE OF CRADLE TOTALLY RUSTED OFF. SO WHY DID THEY EVEN SELL THE CAR WHEN THEY KNEW IT WAS UNSAFE OR EVEN SELL ME PART BECAUSE IT WAS UNSAFE? DEALERSHIPS AND TIRE DEALERSHIPS TAKING ADVANTAGE OF OLDER PEOPLE AND WOMEN! I WILL BE GOING INTO BOTH THESE PLACES AND NEEDLESS TO SAY STILL PAYING ON THE REPAIR WITH THEIR CREDIT CARD. I CANNOT DRIVE AN UNSAFE VEHICLE AND PUT A FEW MORE THOUSAND DOLLARS INTO IT. I ALSO HAD A NEW BATTERY PUT IN CAUSE NOT EVEN A WEEK AFTER PURCHASING IT IT WOULDN'T START AND NEEDED AN INTERSTATE BATTERY! I CANNOT BELIEVE CHRYSLER IS BEING SO NEGLIGENT ABOUT PUTTING A RECALL ON THESE VEHICLES. I'VE ONLY OWNED CHRYSLER, DODGE AND PLYMOUTH VEHICLES THE 44YEARS I BEEN DRIVING.
Check if your Chrysler has a Recall
Complaint 11033172 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-10-03
(YYYY-MM-DD)
Date Added To File: 2017-10-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-10-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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