NHTSA ID Number: 11005851
Incident Date: 2017-05-13
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: MDX
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 5FRYD4H42EB
Vehicle Mileage At Failure:
Vehicle Speed: 15
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: CITRUS HEIGHTS, CA
Summary of Complaint
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AWARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.
Check if your Acura has a Recall
Complaint 11005851 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 2
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2017-05-13
(YYYY-MM-DD)
Date Added To File: 2017-07-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-07-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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