NHTSA ID Number: 10995083
Incident Date: 2017-06-07
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: RAV4
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: JTEHH20V530
Vehicle Mileage At Failure: 105895
Vehicle Speed: 1
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: TAZEWELL, TN
Summary of Complaint
MARCH THE VEHICLE STARTED JERKING AND WAS NO PULLING OUT CORRECTLY AT STOP SIGN AND RED LIGHTS. THE TRANSMISSION WOULDN'T DOWN SHIFT SO YOU WERE TRYING TO PULL OUT IN 3RD OR 4TH GEAR. IT FELT LIKE YOU WERE PULLING A HOUSE. I WAS PULLING OUT ONTO A HIGHWAY AND THE VEHICLE WOULD HARDLY GO... IT CAUSED THREE VEHICLES TO BOW UP AND STOP IN THE MIDDLE OF THE HIGHWAY BECAUSE MY VEHICLE WAS OUT IN THE ROADWAY MOVING AT LESS THAN 1 MILE PER HOUR. I NEVER PULLED OUT ON TO THE HIGHWAY AFTER THAT. I ALWAYS PULL OUT ONTO THE SHOULD OF THE ROAD IN CASE THE VEHICLE DONE THAT AGAIN. SO THE TRANSMISSION WAS REBUILT MARCH 2017. AFTER ABOUT 36 MILES WAS DRIVEN ON IT STARTED ACTING UP AGAIN. I PULED OUT FINE ON THE SHOULDER OF THE HIGHWAY AS EASED OVER INTO THE SOUTH BOUND LANE WHEN THE VEHICLE CHANGED TO FIRST IT FELT LIKE SOMEONE HIT ME IN THE REAR-END OF THE VEHICLE. I LOOKED TO MAKE SURER. THEN IT SWITCHED TO 2ND GEAR AND JERKED ME DO HARD THAT I PULLED OVER TURNING THE VEHICLE OFF AND HAVING IT TOWED TO THE TRANSMISSION SHOP. SO, BACK TO GET THE TRANSMISSION LOOKED AT I HAVE A ONE YEAR WARRANTY ON THE TRANSMISSION. THEY TOOK IT APART AND LOOKED AT IT AGAIN. THEY SAID THERE WASN'T ANYTHING WRONG WITH THE TRANSMISSION IT WAS THE EC MODULE. SO IT STAYED PARKED UNTIL I COULD SAVE SOME MONEY TO GET THAT FIXED. TOOK IT TO TOYOTA JUNE 7TH 2017 THEY REPLACED THE EC MODULE AND I TOOK IT HOME THE FOLLOWING WEDNESDAY. IT DROVE FINE ALL THE WAY HOME. THE NEXT DAY IT STARTED DOING THE EXACT SAME THING AGAIN. SO I TOOK IT BACK TO THE TOYOTA DEALERSHIP THAT REPAIRED THE EC MODULE. NO THEY TELL ME THAT THE TRANSMISSION IS BAD AND I NEED A NEW ONE. $2958.00 PLUS TAX. TOYOTA CORPORATION WILL NOT HELP YOU OUT ON THE FIX. DUE TO THE RECALL BEING 10 YEARS OR 150,000 MILE. MY VEHICLE WAS A LOW MILEAGE VEHICLE WITH 105,894 ON IT AND I MISS THE RECALL BECAUSE OF THE MILEAGE.
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Complaint 10995083 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-06-07
(YYYY-MM-DD)
Date Added To File: 2017-06-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-06-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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